Senior Manager, Revenue Operations

CommerceIQ•Mountain View, CA

4d•Onsite

About The Position

The Senior Manager / Director of Revenue Operations is a key leadership role responsible for driving execution and continuous improvement across the end-to-end revenue engine, spanning Sales, Customer Success, Marketing, and Partnerships. This player coach will partner closely with GTM leadership and Finance to support predictable growth, improve operational rigor, and deliver actionable insights that inform decision-making. The role balances strategic thinking with hands-on ownership, helping CommerceIQ scale its revenue operations as the business grows. You will work with GTM leaders to translate strategy into execution, diagnose performance issues, implement scalable processes, and support initiatives that help CommerceIQ win in the CPG and retail e-commerce ecosystem. This is an onsite role based from our Mountain View, CA headquarters. If hired, you will be expected to work from the office 5 days a week.

Requirements

8-12+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy roles, with 3+ years in a people leadership or senior IC role
Experience in SaaS, retail ecommerce, or CPG-adjacent technology strongly preferred.
Proven ability to scale and improve GTM processes in a growing or changing environment.
Strong expertise in Salesforce and modern RevOps tooling , with solid analytical, modeling, and reporting skills.
Excellent communication skills, with experience influencing Directors and VPs through data and insight.
Comfort operating in a fast-paced, ambiguous environment , balancing strategy with hands-on execution.

Responsibilities

Revenue Planning & GTM Execution Partner with GTM and Finance leaders to support annual and quarterly revenue planning , including segmentation, quota support, headcount planning, and territory design. Analyze performance trends and surface insights to inform GTM decisions and trade-offs. Support alignment across Sales, Marketing, and Customer Success by translating strategic priorities into operational plans.
Systems, Tooling & Operational Excellence Own and optimize key GTM systems (Salesforce, CPQ, Customer Success tools, marketing automation) to ensure usability, data hygiene, and scalability. Build and maintain workflows, playbooks, forecasting processes, and pipeline standards to drive consistent execution. Identify opportunities for automation and improved data quality to increase team efficiency and visibility.
Forecasting, Insights & Performance Management Run weekly, monthly, and quarterly reporting and business reviews, tracking KPIs and highlighting risks and opportunities. Serve as a trusted partner on revenue analytics, including pipeline health, customer segmentation, renewals, churn, and product attach. Partner with Sales and Customer Success leaders to improve forecast accuracy, deal inspection, and renewal visibility.
Commercial Governance & Deal Support Support commercial policies, pricing frameworks, and approval workflows to improve deal quality and velocity. Assist with deal reviews and complex opportunities by providing analysis, modeling, and recommendations. Partner with Sales leadership to improve deal qualification and inspection rigor.
Cross-Functional Collaboration Work closely with Marketing, Finance, Sales, and Customer Success to ensure GTM initiatives are well-coordinated and effectively executed. Lead through influence, building strong relationships to drive adoption of processes and tools across teams. Contribute to a strong operating cadence and culture of accountability within the GTM organization.