Senior Manager, Quality Assurance – Entertainment

Walmart

1d • $90,000 - $180,000 • Onsite

About The Position

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make and drives us to create the future of retail. As a Senior Manager of Quality Assurance – Entertainment you will have the incredible opportunity to be a champion for our customers, witnessing the products you work on come to life both in stores and online. Collaborating closely with product developers, global sourcing associates, safety and compliance managers, merchants, and leadership, you will play a pivotal role in ensuring that our Private Brand products consistently deliver exceptional quality and value to our valued customers. As a trusted quality expert with a strong technical background, you will provide invaluable guidance to the team, empowering them to take the necessary actions and develop their capabilities. Leveraging the vast scale and resources of the Walmart system, you will have the power to make a tangible impact on the business and the lives of millions of customers worldwide. Throughout your journey, you will be supported by our deeply ingrained culture, providing you with the necessary tools and support to excel in your role. Your dedication to upholding the highest standards of quality will be instrumental in shaping the success of our products and the satisfaction of our customers. • You are comfortable managing multiple suppliers with quality responsibility. • You are data savvy: you can analyze performance, understand trends, and translate results into improvement plans. • You are tenacious, dedicated and thrive working with ownership, autonomy, and are a true collaborator.

Requirements

• Bachelor’s degree in Business, Communications, Education, Engineering, or related field and 4 years’ experience in training, quality, product development, or related area OR 6 years’ experience in training, quality, product development, or related area.

Nice To Haves

• Master’s or Doctoral degree in engineering, science, or similar technical field.
• 8+ years’ experience in quality assurance, product development, manufacturing, or related area.
• Experience within electronics item areas - wireless accessories, power banks, etc.
• Relevant professional certifications (e.g. ASQ Certified Quality Engineer, Quality Auditor, Six Sigma, or similar) relevant to the Quality Assurance field.
• Expertise in Statistical Analyses or Data Visualization.
• Assessing training programs and customer service levels in a production, sales, or customer service environment.
• Providing performance feedback or on-the-job training
• Supervisory Masters: Business, Masters: Communication, Masters: Computer Engineering, Masters: Education
• Six Sigma - Certification

Responsibilities

• Being an excellent business partner: you will work closely with Sourcing leaders and Merchants to create plans that contribute to the Direct Import strategy including selecting suppliers to work with, through to assuring consistent quality for our customers.
• Building relationships: you’ll use your influencing and leadership skills to build partnerships with suppliers, business partners and other internal customers.
• Making decisions: you’ll make decisions about quality from supplier approvals to clear specifications that detail our requirements.
• Designing, developing, and launching products: you’ll work with our internal customers Product Development and Sourcing teams to ensure we source the right product with consistent quality.
• Knowing your category: You’ll know your customers and suppliers better than anyone and are always thinking about what is next for the category.

Benefits

• Beyond competitive pay, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, paid time off, multiple health plans, and much more.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees