About The Position

The G artner C-Level Communities (GCC) Production Experience Lead will drive operational enhancements for the Gartner C-level Communities (GCC) portfolio of events, with a primary focus on elevating the in-room content experience and bringing the GCC value proposition to life onsite at community events around the world . This role is responsible for standardizing event delivery, developing assets, and ensuring brand alignment to deepen engagement, strengthen loyalty, and accelerate growth. The Events Experience Lead will work cross-functionally with community, marketing and logistics teams to deliver consistent, world-class experiences that reinforce Gartner’s reputation and value.

Requirements

  • Bachelor’s degree or equivalent
  • 5-7+ years’ experience in conference management, conference project management, content production, event production or related fields
  • Strong project management skills and attention to detail
  • Experience with agency and vendor management
  • Excellent communication, collaboration, and stakeholder management abilities
  • Demonstrated ability to drive process improvement and standardization initiatives
  • Passion for delivering exceptional customer and community experiences
  • Strong process improvement and documentation abilities
  • Creative thinker with attention to detail
  • Executive presence and confident decision-making
  • Willingness to travel

Responsibilities

  • Lead the standardization and execution of the in-room experience for all GCC conferences, ensuring a global consistenc y and an exceptional attendee experienc e
  • Partner with internal stakeholders to develop new processes to ensure flawless execution of on-site experiences
  • Develop, maintain , and implement event assets, guides, and templates to support consistent delivery , brand alignment and enhance the overall content experience of the onsite experience
  • Partner with marketing to ensure all on-site event touchpoints reflect the GCC value proposition and brand guidelines
  • Collaborate with internal teams to reinforce GCC’s market presence, key messages and customer loyalty
  • Establish and implement a GCC branding guidebook and unified key messages for all onsite event elements
  • Deliver training and resources to internal and external partners , ensuring globally consistent onsite delivery
  • Gather and analyze feedback from internal stakeholders and community members to drive continuous improvement and innovation initiatives for an enhanced atten dee experience
  • Standardize event processes and run-of-show documentation for scalable, globally consistent execution
  • Support the implementation of best practices and operational improvements across the GCC portfolio

Benefits

  • Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
  • generous PTO
  • a 401k match up to $7,200 per year
  • the opportunity to purchase company stock at a discount
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