Senior Manager, Product Software Arch and Eng

Equinix • Redwood City, CA

5d

About The Position

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Drives product roadmap prioritization and detailed product definition. Drives delivery of product and features, provides effective written and oral communication to leadership, and drives adoption of software best practices in the team.

Requirements

• 3+ years professional experience in a software development leadership role
• Bachelor's in Engineering preferred

Responsibilities

• Project and Program Management Influences and collaborates with stakeholders of larger projects to plan software release calendar for cross-functional projects
• Ensures the successful delivery of the projects
• Provides overall program management by working with Technical Project Managers and leads across the teams and locations
• Influences all stakeholder communications with respective to project status, and budget utilization
• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve
• Expected to resolve most issues to closure
• Responsible for identifying and mitigating project execution risks
• Guide and /or revise project plan to ensure it completely captures all activities and eliminates duplicative efforts
• Stakeholder/Customer Engagement Acts as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents
• Management Reporting Analyzes reports and interprets the data to present to executives on status or recommendation for improvement
• Participates in monthly operational reviews of operational performance and roadmap status
• Executes against operational KPIs
• System Optimization Utilizes subject matter expertise to influence improvements and make recommendations to internal processes and integrate systems supporting these processes
• Resource and Budget Management Works closely with product engineering managers and technical project managers to track resource allocation and utilization for larger projects
• Decisions are guided by policies, procedures and business plans that are agreed upon by upper management
• Requests approvals for additional expenses outside of approved budget/headcount
• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets
• Manages and/or escalates issues, as needed
• Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility
• Software Architecture/Design/DevOps Participates in software architecture, design reviews and DevOps processes of various projects and products
• Understands product roadmap and projects infrastructure needs to meet the roadmap
• Stakeholder Management Responsible for driving and influencing senior leadership decision making
• Is able to effectively identify appropriate stakeholders
• Builds and maintains effective working relationships and partnerships with stakeholders
• Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams
• Sets and influences stakeholder expectations related to technology initiatives
• Responsible for transparent communication to stakeholders related to technology initiatives
• System Optimization Reviews and approves recommendations from Manager, to implement improvements
• Manages implementation of approved system improvement recommendations
• R&D/Innovation Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams
• Process/Policies/Standards Defines and evangelizes processes, policies and standards across all stakeholders
• Measures performance against process goals
• Proactively seeks continuous improvement opportunities in process/ policies/ standards
• Road Map/Planning Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders
• Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders
• People Management Provides leadership and direction to the team, through managers
• Is accountable for the performance and results of direct reports and maybe a larger or multiple teams
• Responsible for succession planning
• Responsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations
• Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations
• Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
• Models the Equinix Culture and Values
• Review/Approvals/Escalations/Issues Resolution Monitors and manages support and operational metrics and trends for management areas
• Identifies and prioritizes areas for optimization
• Senior Manager responsible for identification of significantly impactful/high risk issues, appropriate prioritization, resource assignment and ownership, and overseeing process through closure of issue while ensuring appropriate escalation and visibility to senior management teams
• Senior Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations
• For more complex and higher risk issues, the manager will draft and support reviews
• Senior Leadership review cycles
• Vendor Management Manages/leads individual consultants or consulting teams, as assigned
• Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals
• Reviews and proposes final vendor selections
• Manages day-to-day vendor relationships and holds vendors accountable to their deliverables
• Resolves vendor issues and escalates as needed
• Country/Regional Management Manages team of local technology professionals in a given country/region
• Executes against approved initiatives
• Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed
• Partners with global technology owners and regional stakeholders, to implement and maintain global technology standards
• Manages relationships with regional/functional stakeholders
• Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits:
• - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
• Eligibility requirements apply to some benefits.
• Benefits are subject to change and may be subject to specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees