Senior Software Product Manager

SPAN • San Francisco, CA

4d

About The Position

We are looking for a passionate software product manager with experience developing engaging customer experiences especially through mobile apps. You will be responsible for the vision, detailed product requirements, and use cases for Span’s existing and future software products. This includes the two existing mobile apps for homeowners and installers as well as future web platforms and external APIs. You will constantly be testing the product to validate that features match expectations, understand product gaps, and look for improvements. You will evaluate integration opportunities between Span and distributed energy systems, smart home devices, as well as other energy management services. You will create a close relationship with all Span team members and many of our customers as some of the best product features often originate from unexpected places. You will work with the software team to implement features that will excite Span customers.

Requirements

• 7+ years of experience in software product management
• Direct experience interfacing with engineering and technical development
• Experience with mobile apps
• Proven experience in managing across the complete product lifecycle, from concept to end-of-life
• High level of comfort with ambiguity and fast-pace environments

Nice To Haves

• Prior experience in smart home, IoT, renewable energy, or distributed energy resources
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
• Exceptional interpersonal and communication skills, both written and verbal
• Influenced cross functional groups
• Mobile experience for both iOS and Android apps
• Experience developing requirements for APIs and coordinating documentation
• Experience with hardware products that involve firmware and embedded software
• Engineering or technical background
• Masters in Business Administration (MBA)

Responsibilities

• Define a product vision that impresses users and inspires the development team
• Own full roadmap of device software, cloud software, and mobile apps
• Drive implementation of roadmap with software team
• Write product requirement documents that clearly communicate key objectives
• Define use cases for new product concepts
• Collaborate with the business development team to analyze and approximate market sizes to make a case for or against investing in new features and integrations
• Collaborate with hardware team to ensure continuity across product development
• Develop, refine, prioritize and track the implementation of requirements and new features
• Prioritize bugs and small enhancement requests against planned feature development
• Coordinate communication of updates to internal and external audiences: business development, customer support, and app users
• Collect customer feedback; share learnings and help foster understanding and empathy for our customers throughout the entire organization
• Design usability studies, run them, and improve product features based on the results
• Define metrics to enable collaborative tradeoff decisions with the engineering team relating to product features, cost, and schedule

Benefits

• Competitive compensation + equity grants at a well-funded, venture-backed company
• Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility
• Comfortable, sunny office space located near BART and Caltrain public transit
• Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns
• Flexible hours, one holiday per month, and flexible time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level