Senior Manager, Product Safety, Quality & Compliance

Gorilla Commerce•Norwalk, CT

9d•Hybrid

About The Position

The Senior Manager, Product Safety, Quality & Compliance is the enterprise owner of product integrity across the Gorilla Grip portfolio. This role is accountable for ensuring products are safe, compliant, durable, and launch-ready across ecommerce and retail channels. This leader defines what must be true before a product launches, how that is proven, and how risk is mitigated in safe manner. The role balances regulatory requirements, brand standards, and business realities, providing clear judgment on performance tradeoffs. You will lead a global Quality organization, partner closely with Product Development, Sourcing, Legal, and Marketing, and advise executive leadership on product performance and risk from concept through post-market performance. This is a senior, visible role requiring strong technical depth, sound judgment, and an execution-first mindset.

Requirements

10+ years of leadership experience in product safety, quality, and compliance within consumer products.
Experience across hardlines and softlines strongly preferred.
Proven ownership of testing strategy, quality standards, and regulatory decision-making.
Deep knowledge of FDA food-contact materials, CPSC requirements, chemical regulations, and claims compliance.
Experience operating in ecommerce-first environments and supporting retail expansion.
Strong background in global supply chains, factory audits, and supplier quality execution.
Bachelor’s degree in a technical field required (advanced degree a plus).
Ability to travel to Asia up to 4 times a year

Nice To Haves

As a leader of a global team that liaises with many international supply partners, multilingual capability is a bonus

Responsibilities

Product Risk & Compliance Authority
Quality Standards & Validation
Supplier Execution, Inspection & Signal Detection
Leadership & Influence

Benefits

Competitive Benefits Package
Health Coverage: Comprehensive medical, dental, and vision plans, including a free medical option.
401(k) with Company Match: Supporting your long-term financial wellness.
Paid Time Off: Generous PTO, holidays, and “Birthday Your Way” – take a day off during your birthday month.
Parental Leave: Paid time off for new parents.
Wellness Support: Mental health resources, free gym in our Norwalk office, and Employee Assistance Programs.
Flexible Work Arrangement
Hybrid schedule with three in-office days (Monday–Wednesday) and flexibility for remote work.
Remote Flex Weeks: Two fully remote weeks per year—one in July and the second is the week between Christmas and New Year.
Perks That Matter
Learning & Development: Professional development encouraged and opportunities provided annually.
Lifestyle Benefits: Commuter assistance, pet-friendly office, and wellness programs.
Culture Perks: Free snacks, coffee, and team events to keep our community strong.