Senior Manager, People & Talent Operations

Mixpanel • San Francisco, CA

14h • Hybrid

About The Position

The Senior Manager, People & Talent Operations is a key operational leader on the People & Culture team, responsible for the systems, tools, processes, and programs that power Mixpanel's people function end-to-end. Reporting to the VP of People, this role owns our HR and talent technology ecosystem, global benefits administration, compensation operations, headcount planning, and people analytics. You will lead and develop a team of three, partnering closely with Finance, Recruiting, and People Business Partners to drive operational excellence and a seamless employee experience at every stage of the employee lifecycle. This role is hybrid in San Francisco, with remote candidates also considered.

Requirements

• 8+ years of progressive HR/people operations experience, with at least 2 years in a people management role
• Hands-on experience owning and administering HRIS platforms at scale; experience with UKG or Paylocity is a strong plus
• Experience managing US and international benefits programs, including broker and vendor relationships
• Familiarity with PEO models and global employment solutions for smaller international markets
• Experience owning recruiting operations and ATS administration a plus; Greenhouse experience preferred
• Strong analytical skills, with a track record of building people dashboards and workforce reports for executive audiences
• Experience partnering with Finance on headcount planning processes and tooling
• A systems-thinking mindset with a passion for building scalable, well-documented processes, and a track record of leveraging AI tools to automate workflows and drive operational efficiency
• Excellent cross-functional collaboration skills and a high degree of ownership and follow-through
• Bachelor's degree in HR, Business, or a related field, or an equivalent track record of building and scaling people operations functions

Responsibilities

• Lead, develop, and support a small team consisting of a Talent Operations Lead, People Operations Manager, and Compensation Partner
• Oversee Mixpanel's HR tech stack, including HRIS, ATS (Greenhouse), performance and engagement platform (Lattice), compensation tooling (CandorIQ), and additional tools as needed; drive system optimization and data integrity across all platforms
• Lead (partnering with Finance/Payroll) the ongoing HRIS migration from Paylocity to UKG, ensuring continuity of operations, data accuracy, and a smooth employee experience throughout the transition
• Own recruiting operations (via Talent Ops Lead), including ATS configuration, hiring workflow design, process documentation, and data hygiene in Greenhouse
• Manage US and global benefits programs, including benefits vendor relationships and broker partnerships; oversee PEO relationships for employees in smaller international markets
• Own Mixpanel's immigration program, partnering with external counsel to support visa sponsorships, work authorization, and compliance across all geographies
• Own compensation operations in partnership with the Compensation Partner, including compensation survey participation, job architecture maintenance, compensation education and end-to-end compensation cycle administration
• Build and maintain people analytics infrastructure, including regular workforce reporting, executive dashboards, and ad hoc analysis for senior leadership
• Partner with Finance on headcount planning processes, ensuring accurate data, clean tooling, and streamlined workflows across People and Finance systems
• Design, document, and continuously improve People processes to drive efficiency, compliance, and a best-in-class employee experience
• Evaluate and manage external vendors and partners across the people tech, and benefits landscape as Mixpanel scales
• Identify and implement AI-powered tools and automation to streamline People workflows, reduce manual effort, and increase the speed and accuracy of operations across the team

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees