Senior Manager, People Operations (US)

Stream.Io•Boulder, CO

59d•Hybrid

About The Position

Stream is on a mission to elevate the quality of apps for billions of users worldwide. We're seeking a Senior Manager, People Operations (US) to lead and evolve our People Ops strategy for the US team. You'll be the go-to person for employees and managers, ensuring compliance, driving engagement, and building efficient processes that scale with our growth. This is a full-time job opening based in our Boulder office (hybrid mode, 3 days/week in-office presence is expected).

Requirements

7+ years in People Operations/HR, with at least 3 years focused on US-based employees.
Demonstrated success in advising leadership on complex ER and organizational topics.
Strong knowledge of US labor law, compensation practices, and benefits administration.
Track record of scaling processes in a high-growth, distributed or remote-first environment (tech/SaaS preferred).
Proficiency with HRIS, EoR and payroll tools (e.g., Deel, Remote, Rippling, BambooHR, ADP).
Exceptional organizational skills and attention to detail
Strategic mindset with the ability to balance execution and long-term planning.
Strong communication, relationship-building, and stakeholder management abilities

Responsibilities

US People Ops Ownership Own the full scope of People Ops for our US organization, ensuring compliance, engagement, and alignment with global practices.
Ensure compliance with US labor laws, leave regulations, and employment documentation.
Oversee contracts, onboarding, and offboarding for US-based employees.
Manage payroll inputs, benefits administration, and open enrollment in partnership with Finance.
Lead and support the US Office Manager.
Anticipate risks and proactively design programs and policies that protect both the business and employee experience.
Provide strategic counsel to managers and leadership on employee relations, performance, and organizational design.
Employee Lifecycle & Engagement Act as the senior point of contact for complex ER cases, investigations, and conflict resolution, ensuring outcomes are fair, compliant, and aligned with Stream's culture.
Drive initiatives that strengthen employee engagement, inclusion, and retention across US teams.
Partner with managers on performance management, coaching, and leadership development.
Oversee US onboarding and offboarding experiences, raising the bar for seamless and impactful transitions.
Process & Data Management Develop frameworks for compensation, benefits, and career development
Use data and insights (turnover, engagement, pay equity, ER cases) to identify trends, mitigate risks, and influence decision-making at the leadership level.
Own continuous process improvement—ensuring our systems, policies, and practices scale efficiently while maintaining compliance.
Collaboration Partner with the global People team to align US processes with global best practices.
Collaborate with Talent Acquisition on US hiring logistics.
Support company culture initiatives within the US team.

Benefits

Stream employees enjoy some of the best job benefits in the industry:
19+ days of paid time off plus 10 paid holidays
Hybrid work flexibility (3 days a week from the office)
Free health insurance for the employee and partial coverage for dependents (80% contribution coverage for health and 100% for dental and vision)
401k contribution plan with 4% match
Fitness stipend
Company equity
Dog-friendly office!
A Macbook Pro provided
A Learning and Development budget
Team lunches and plenty of snacks
RTD pass + free parking pass on Pearl Street
Bi-weekly office massages
An office on Pearl Street in downtown Boulder
12 weeks paid parental leave for primary parents
The opportunity to attend or present to global conferences and meetups
The possibility to visit our office in Amsterdam