Senior Manager, Payments & Cash Management

Raymond James•Saint Petersburg, FL

1d•Hybrid

About The Position

The Senior Manager, Payments & Cash Management leads the firm's payment execution activities in close partnership with colleagues in Treasury. The role oversees end-to-end payment operations, including investigations, inquiry management, and fraud controls, while supporting daily cash positioning, intraday liquidity visibility, and funding coordination. This leader maintains a strong control environment, drives process improvement and automation, and develops a high-performing team within a regulated financial services environment. Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, they have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. The company is committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping communities prosper. They invest in associates with wide-ranging benefits and the support of leaders and colleagues who care, prioritizing diversity, inclusion and the power of different perspectives.

Requirements

Deep knowledge of payment operations, including wires, ACH, internal transfers, and related workflows
Strong understanding of payment controls, fraud prevention, and investigation processes
Working knowledge of cash positioning, liquidity drivers, and funding coordination
Familiarity with broker-dealer regulatory requirements, including 15c3-1 and 15c3-3
Strong analytical and problem-solving skills to resolve payment issues, cash breaks, and variances
Experience leading process improvement, automation, and control enhancement initiatives
Strong organizational skills and ability to manage competing priorities in a time-sensitive environment
Effective leadership, collaboration, and communication skills
7+ years of experience in payment operations, treasury operations, cash management, or a related field
Experience leading wire and ACH processing in a controlled operating environment
Experience with cash positioning, bank account management, and external bank relationships
Experience with treasury systems, payment platforms, and bank connectivity solutions
Experience in a financial services, broker-dealer, or banking environment
SIE and Series 99, or ability to obtain within 120 days of hire
Bachelor’s degree in Accounting, Business Administration, or Finance
General Experience – 10 to 15 years
Manager Experience - 6 to 10 years

Responsibilities

Lead end-to-end payment execution for wires, ACH, and internal transfers, ensuring timeliness, accuracy, and control adherence
Oversee wire operations, including template governance, fraud verification, and exception management
Direct payment investigations, corrections, and resolution of operational breaks
Manage payment inquiries and escalations, ensuring timely research, communication, and issue resolution
Coordinate fraud recovery efforts, including SWIFT recalls and other return-of-funds processes
Maintain strong payment controls, approval workflows, and compliance with internal policies
Support daily cash positioning and liquidity allocation across entities and bank accounts
Partner within Treasury on intraday liquidity monitoring, funding coordination, and cash visibility
Operate within defined escalation protocols, liquidity limits, and control frameworks
Lead, coach, and develop a team of Treasury professionals
Drive process improvement, automation, and control enhancements
Partner with Operations, Technology, and Regulatory teams to resolve issues and improve data integrity
Oversee governance of payment systems, treasury platforms, and external banking relationships