Senior Manager, Partner Solutions - Amazon

Asurion•Smyrna, GA

58d

About The Position

Sr. Manager Partner Solutions - Amazon Product Management Nashville, TN For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. Overview: Asurion is seeking a highly motivated Partner Solutions Senior Manager to join our broader Partner Solutions team. We are committed to exploring innovative approaches to expand our reach and provide new solutions to our partners and customers. The Partner Solutions Senior Manager is responsible for developing the product strategy and designing product constructs that solve complex problems for our partners, with a primary focus on Amazon. Join us on this exciting journey and be a part of something truly transformative!

Requirements

Strategic thinking: The ability to think strategically, develop a clear vision for the product or solution and rally stakeholders to realize that vision
Business acumen: The ability to understand the financial implications of product and solution decisions and make data-driven decisions that maximize revenue and profit
Strategic selling capability: Including ability to present complex concepts to Executive Leadership internally or with partners
Collaboration: Strong team-player with proven ability to work effectively with and influence internal colleagues from all business functions and all levels
Customer-focused mindset: The ability to keep the customer's needs and experiences at the forefront of all decision-making, ensuring products and solutions are designed to meet their needs and exceed their expectations
Creativity: The ability to think creatively and generate innovative ideas for new products or solutions
Problem-solving skills: The ability to identify and solve complex problems that arise
Leadership: The ability to lead and motivate a cross functional team to achieve common goals and objectives
Proven track record working in a high-growth, fast paced environment
Exceptional interpersonal, verbal and written skills
Proven ability in developing presentations and pitches which "tell stories"
Strong analytical skills and ability to manage large scale projects/programs
Strong skill levels in Excel and PowerPoint
Bachelor's Degree required
5+ years experience in one of the following areas: Product Management, Product Design, Brand Management, Consulting, Customer Experience, or Digital Marketing
Ability to use data, industry trends and customer insights to create long term vision and go to market strategies
Ability to present highly complex results and requirements at senior client levels
Up to 10% domestic travel may be required

Nice To Haves

Master's Degree preferred

Responsibilities

Strategy and Solution Design Utilize industry and partner information to understand Amazon's business problems, goals and pain points to develop full potential product solutions
Collaborate with all enabling teams across all functions to build product solutions to ensure we leverage the best thinking in solution design
Leverage a deep understanding of Asurion capabilities and financials across our Protection and Support Solutions
Build innovative solutions for new categories including Pet, Small Business, and Home Services
Partner with Partner Solutions team on selling in new concepts and showing the value of existing programs
Team up with our Product Development teams in ideating new concepts and bringing them to market
Collaborate with the partner on developing an online purchasing experience which maximizes sales conversion rate
RFP Leadership and Client Engagement Lead the response to RFIs and RFPs, serving as the primary driver of our proposal strategy
Partner with Sales and Go to Market team to develop and deliver presentations and proposals
Effectively demonstrate value of Asurion products and services with relation to partner pains/problems
Shepherd new ideas through the Pricing and New Product Initiatives processes by serving as the voice of both Partner and Product
Partner with Pilot team on pilot design and KPIs
Product Alignment Ensure success by liaising with the Product team to ensure constructability and scheduling
Maintain a comprehensive understanding of the financial and operational levers for our entire product suite to inform management and roadmap efforts