[US-DC] Senior Manager, Operations

HelloFresh•Irving, TX

3h•Onsite

About The Position

We are looking to add a Senior Operations Manager to our team! As Senior Operations Manager, you will take a hands-on approach and deliver strategic operational leadership across all aspects of production and fulfillment. We are searching for a visionary leader who is excited to build something awesome and share it with the world!

Requirements

Bachelor’s degree or 5+ years managing fulfillment & production operations in food, beverage, or perishables manufacturing or distribution
Proven success managing teams of 200+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it
Comprehensive background in Production, Shipping, Receiving, and Warehousing
Inventory control management with background in building/improving warehouse management or inventory tracking systems
Demonstrated ability to develop policies and procedures that help mitigate inventory discrepancies
Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)
Ability to work weekends, nights and holidays

Nice To Haves

WMS implementation a plus
Six Sigma, APICS, Kaizen certification preferred
Bilingual in Spanish/English strongly preferred

Responsibilities

Provide cross-functional leadership from the front lines and immerse yourself in the trenches to optimize productivity, promote growth, encourage innovation ideas, and create an excellent culture
Map out, drive and continuously improve the day-to-day operations in a hyper-growth environment, effectively engaging, motivating and directing the team to ensure on-time and accurate delivery of customer orders
Manage dynamic and cross functional teams to better assess the daily operations of Production, Planning and Fulfillment teams while continuously driving and delivering results against established company criteria and key performance indicators
Ensure adherence to OSHA, GMP, SQF, food safety and facility compliance while meeting operational goals and continuously improving production.
Insure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
Drive a customer-focused environment committed to delivering the highest quality product to our customers
Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
Conduct presentations and formal training programs to enhance team communication and employee engagement
Continually coach, teach and develop team optics to increase core knowledge to create better quality standards
Be a change agent and champion a culture dedicated to driving continuous improvement when it comes to Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet warehouse mandatory requirements

Benefits

Competitive salary
401k with company match that vests immediately upon participation
Company equity plan based on role
Generous PTO, including sabbatical
Parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education
Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain