[US-DC] Warehouse Manager

HelloFresh•Phoenix, AZ

23h

About The Position

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people. We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result. JOB DESCRIPTION: The Warehouse Manager oversees the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics. The Warehouse Manager directs activities and provides coaching and guidance to associates, leads, and supervisors. The Warehouse Manager works alongside and with the team, providing guidance as needed to ensure maximum productivity. The Manager works with senior management to complete the given directives of the Company. The Manager is responsible for ensuring compliance with all safety, GMP, and SQF policies/procedures, as well as adherence to PPE/hygiene policies. This managerial position is expected to cultivate a culture in line with Hello Fresh’s core values.

Requirements

Bachelor’s degree and related management work experience required.
At least 5+ years of supervisory management experience running a warehouse
Google Suite/Microsoft Office
Leadership: train and develop a large group of employees
Performance Management of warehouse employees
Problem Solving/Analysis
Detailed Oriented and Results Driven
Communication Proficiency: speak to employees with tact and diplomacy
Time Management: tracking/monitoring production and maintaining productivity
Technical Capacity: computer literacy to input information into the computer
Learning Orientation: able to take direction and relay information to employees

Nice To Haves

Meal kit industry work experience a plus

Responsibilities

Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints
Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity
Performing internal audits
Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs
Create and implement processes and procedures
Relay quality philosophy to all warehouse personnel
Maintain an active role in internal continuous improvement teams
Design, develop and implement warehousing training programs based on quarterly performance reviews
Interact with procurement to ensure an adequate supply of all inventory and ingredients
Addressing nonconformities from previous internal and external audits
Conducting a management review of the warehouse essential functions
Following-up on and closing pending preventive and corrective action requests
Ensuring that documentation and design controls are appropriate for the organization
Assisting the management team and provide support as necessary
Provide all associates with the necessary tools, proper training, and corrective direction

Benefits

Competitive Salary & 401K company match that vests immediately upon participation
Generous parental leave of 16 weeks & PTO policy
$0 monthly premium and other flexible health plans effective first day of employment
75% discount on your subscription to HelloFresh (as well as other product initiatives)
Snacks, coffee & catered meals
Company-sponsored outings & Employee Resource Groups
Collaborative, dynamic work environment within a fast-paced, mission-driven company

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