Senior Manager of RFP Services

Gainwell Technologies LLC

16d•$120,000 - $140,000•Remote

About The Position

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Senior Manager of RFP Services is a people management role focused on guiding and developing a high-performing proposal team while ensuring the delivery of compliant, competitive, and compelling proposals across Gainwell’s business lines. This position combines strategic oversight with hands-on leadership, fostering a collaborative, growth-oriented environment. The manager is accountable for team performance, professional development, and engagement, while driving process improvements and maintaining high-quality proposal standards aligned with client requirements and business objectives.Your role in our mission Lead and Develop the Team Supervise, coach, and mentor proposal professionals to enhance skills, performance, and career growth. Foster a positive, inclusive team culture that encourages collaboration and accountability. Conduct regular performance reviews and provide constructive feedback. Manage Workload and Resources Assign proposal projects and balance workloads across team members. Coordinate with external staffing partners to ensure adequate resourcing. Monitor team capacity and adjust priorities as needed. Drive Operational Excellence Oversee and maintain the proposal content library, templates, and reference materials. Ensure proposals comply with solicitation instructions, regulatory requirements, and internal standards. Implement quality assurance processes to uphold high standards for content and presentation. Strategic Leadership Align proposal efforts with organizational goals and growth strategies. Perform competitive bid analyses to inform proposal strategy and positioning. Document lessons learned and lead continuous improvement initiatives. Collaboration and Communication Partner with internal teams and subject matter experts to gather inputs and ensure timely delivery. Communicate expectations, timelines, and priorities clearly to stakeholders. Training and Development Provide ongoing training on proposal development, compliance, and best practices. Act as a player/coach on large strategic proposals when needed.

Requirements

Previous experience with complex proposals, including state or Federal
Demonstrated success in managing people; setting and communicating goals and expectations, measuring accomplishments, holding staff members accountable, delegating responsibility, keeping staff members informed, coaching, mentoring, reinforcing positive behavior and managing conflict
Strong sense of accountability; excellent analytical skills, written and verbal communication, and project management skills
Ability to work in a fast-paced, deadline-driven environment
Must be detail-oriented and possess advanced written and oral skills
Strong interpersonal skills including tact, diplomacy, and flexibility to work effectively with senior leaders and employees
Strong leadership skills with an ability to coach, lead, motivate and influence others to support corporate goals and objectives to produce a winning proposal within budget and schedule constraint
Ability to deliver quality work on tight deadlines, with strong organization and priority setting skills
Familiarity with Shipley proposal methodology.
Proven leadership and team management experience.
Ability to manage employees through influence even though they may not be a direct report
6+ years of experience in proposal management, development, or compliance (preferably in health and human services or healthcare).
Bachelor's degree in business, communications, or a related field
Advanced proficiency in MS Office / Word, Excel, PowerPoint and Outlook.

Nice To Haves

Certification in proposal management (e.g., APMP) is a plus
Experience with proposal management software and AI tools is a plus
Experience with Adobe Professional, Visio, and Project is a plus.

Responsibilities

Supervise, coach, and mentor proposal professionals to enhance skills, performance, and career growth.
Foster a positive, inclusive team culture that encourages collaboration and accountability.
Conduct regular performance reviews and provide constructive feedback.
Assign proposal projects and balance workloads across team members.
Coordinate with external staffing partners to ensure adequate resourcing.
Monitor team capacity and adjust priorities as needed.
Oversee and maintain the proposal content library, templates, and reference materials.
Ensure proposals comply with solicitation instructions, regulatory requirements, and internal standards.
Implement quality assurance processes to uphold high standards for content and presentation.
Align proposal efforts with organizational goals and growth strategies.
Perform competitive bid analyses to inform proposal strategy and positioning.
Document lessons learned and lead continuous improvement initiatives.
Partner with internal teams and subject matter experts to gather inputs and ensure timely delivery.
Communicate expectations, timelines, and priorities clearly to stakeholders.
Provide ongoing training on proposal development, compliance, and best practices.
Act as a player/coach on large strategic proposals when needed.