Senior Manager Of Programming

The Front Climbing Club•Salt Lake City, UT

1d•$65,000 - $75,000

About The Position

Senior Manager of Programming Lead the movement. Shape the experience. Elevate every program. You're not just organizing classes - you're shaping how people move, connect, and grow inside The Front. If you love building strong teams, creating consistent experiences, and leading programs that truly matter, this role is for you. About The Front The Front is more than a climbing gym - it's a community hub for movement, connection, and lifelong progression. From climbing and yoga to group fitness and jiu jitsu, we design spaces where people show up fully, support each other, and keep coming back. We believe great programming is the heartbeat of that experience. About the Role As Senior Manager of Programming, you'll provide strategic leadership and hands-on oversight for all programming across The Front - including Yoga, Group Fitness, Jiu Jitsu, and Youth & Adult Climbing. You'll directly manage program leads and managers, set unified standards, and ensure every participant - from first-timer to lifelong member - has an exceptional experience. Location: All Front locations Salary: $65,000–$75,000 DOE Schedule: Full-time, exempt (flexible hours including evenings/weekends as needed)

Requirements

Have 5+ years of professional experience in fitness, recreation, or program leadership
Have successfully led multiple programs or teams at once
Are confident using data and KPIs to guide decisions
Love coaching people and building strong leaders
Are highly organized and thrive managing multiple priorities
Can work flexibly, including evenings and weekends when needed
Put the customer experience first - always
Care deeply about consistency, systems, and operational excellence
Hold (or can obtain before start) a CWI Certification

Responsibilities

Lead and support program managers across all disciplines, setting clear expectations and shared standards
Build consistency in scheduling, curriculum, instructor quality, and participant experience
Set, track, and report on program KPIs - using data to drive improvement and growth
Oversee annual and biannual planning cycles and ensure outcomes are delivered
Develop and maintain SOPs, lesson plans, and quality standards across all programs
Coach, train, and develop program staff through ongoing professional development
Partner with Communications to promote programs and respond to participant feedback
Oversee program equipment, inspections, and inventory
Coordinate events, camps, private lessons, birthday parties, and special programming
Collaborate cross-departmentally to protect the overall member experience