Senior Manager, North America Supply Chain

Ultragenyx Pharmaceutical•Novato, CA

4d•Hybrid

About The Position

ultrafocused – Work together to fearlessly uncover new possibilities The focus of this position is on the Distribution Operations within North America, including the oversight of vendor performance involved in the distribution operations, the set-up of new distribution lanes in line with trade compliance and regulations, management of orders through delivery to customers, as well as continuously improving processes related to the Distribution Operations. This role closely liaises with global and regional functions (examples: Commercial, Medical Affairs, Finance, Regional Planning, Global Logistics, and Quality). The position acts as back-up for the Supply Chain EMEA & APAC (Sales Operations and Inventory Planning) and to the Regional Supply Chain Head.

Requirements

A Bachelor’s degree in a related field (Supply Chain, Business) or equivalent
7+ years of progressively more challenging experience in Supply Chain roles within GxP regulated industries
Background in managing cross functional teams, demand/supply alignment, and inventory management
Strong understanding of pharmaceutical industry procedures and regulations including cGMPs, cGDP and other regulatory requirements
Strong understanding of working ability in a Quality Management System (Veeva), with experience in managing Quality Events, Change Controls and investigations
Effective communication & stakeholder management at different levels: verbal, written, and presentations
Demonstrated ability to lead cross-functional groups and external partners to achieve business objectives in a fast-changing environment
Experience with ERP (Oracle and Kinaxis) systems as well as proficiency with the Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Power BI, and Outlook)
Available for off-hours questions and calls
Ability to travel throughout the region up to 15%

Responsibilities

Oversee and ensure the Distribution Operations are performed in compliance with trade & GxP regulations, as well as internal requirements and policies
Oversee the Gene Therapy order coordination through delivery to customer and providing technical guidance as needed.
Effectively collaborates and communicates with the NA Commercial organization to ensure their needs are incorporated into the supply plan.
Act as Vendor Relationship Manager to the Distribution Partners in the Region utilizing respective KPIs, including monitoring spend and contribution to the budgeting process.
Supports cross-functional projects, including NA commercial product supply, product launch readiness, and Gene Therapy make to order process.
Set-up new supply lanes with internal and external business partners, and act as project manager including change control in our Quality Management System
Identify and implement continuous improvement initiatives (example: temperature monitoring in transportation, and optimization of transportation costs).
Oversee month-end closing activities within Distribution Operations. This includes acting as key contact to Tax & Finance related to distribution transactions and Oracle reconciliation.
Perform order entry and execution of orders in our ERP system (Oracle).
Manages contracts/SOWs/purchase orders with 3PLs for storage and distribution and other related supply activities.