Senior Manager, Merchandising & Display (Digital Appliances)

Samsung Electronics•Englewood Cliffs, NJ

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities Key Responsibilities: Customer Account Relationships & Internal Partnerships Build and maintain strong relationships with key customer accounts to ensure alignment with business objectives. Collaborate with retail partners to develop tailored merchandise and display strategies that meet customer needs and drive sales. Work closely with cross-functional teams, including marketing, product development, and supply chain, to ensure cohesive execution of merchandise and display programs. Foster collaboration with internal stakeholders to align on project goals, timelines, and deliverables. Fixture Concepts Design, Prototype, and Fabrication Develop innovative fixture concepts that enhance the in-store shopping experience and showcase products effectively. Collaborate with design teams to create visually appealing and functional fixture designs that align with brand standards. Oversee the development of fixture prototypes to test design feasibility and functionality. Manage the fabrication process to ensure fixtures are produced on time, within budget, and meet quality standards. Project Execution Planning & Program Development Lead the execution of merchandise and display projects from concept to completion, ensuring alignment with business objectives and timelines. Develop detailed project plans that outline scope, resources, timelines, and deliverables for each initiative. Design and implement merchandise and display programs that drive customer engagement and sales growth. Continuously evaluate program performance and make data-driven adjustments to optimize results. Lead and Coordinate 3PL Labor Teams. Oversee and manage a team of 3PL labor professionals responsible for executing merchandising and installation projects, ensuring seamless collaboration and project success across 3k plus retail locations. Detailed project plans, including timelines, resource allocation, and quality standards, to guide the merchandising and installation efforts of the syndicated labor team. Regularly assess the performance and output of the syndicated labor team, providing feedback and implementing corrective actions to maintain high-quality results and adherence to project specifications. Act as a liaison between the syndicated labor team, stakeholders, and clients, ensuring clear communication and alignment on project goals, expectations, and progress updates. Utilize project management tools and methodologies to track progress, identify inefficiencies, and implement strategies to enhance the productivity and effectiveness of the syndicated labor team. Vendor Management Manage relationships with external vendors and suppliers to ensure timely delivery of materials and services. Negotiate contracts and ensure vendors adhere to quality, budget, and timeline requirements. Budget Management Develop and manage budgets for merchandise, display, and project initiatives. Monitor expenses and ensure cost-effective execution of programs while maintaining quality standards.

Requirements

Bachelor’s degree in Business Administration, Marketing, or related field; advanced degree preferred.
7+ years of experience in retail operations, merchandising, or channel management.
Proven track record of managing large-scale projects and delivering results in a fast-paced environment.
Strong understanding of retail merchandising principles, visual merchandising, and fixture design concepts.
Excellent communication, negotiation, and relationship-building skills.
Proficiency in project management tools (e.g., Microsoft Project, Asana) and retail management software.
Analytical mindset with the ability to interpret data and make informed decisions.

Nice To Haves

Experience in the digital appliance or consumer electronics industry.
Knowledge of retail trends, customer behavior, and competitive landscape.
Creative problem-solving skills and ability to think strategically.

Responsibilities

Customer Account Relationships & Internal Partnerships Build and maintain strong relationships with key customer accounts to ensure alignment with business objectives.
Collaborate with retail partners to develop tailored merchandise and display strategies that meet customer needs and drive sales.
Work closely with cross-functional teams, including marketing, product development, and supply chain, to ensure cohesive execution of merchandise and display programs.
Foster collaboration with internal stakeholders to align on project goals, timelines, and deliverables.
Fixture Concepts Design, Prototype, and Fabrication Develop innovative fixture concepts that enhance the in-store shopping experience and showcase products effectively.
Collaborate with design teams to create visually appealing and functional fixture designs that align with brand standards.
Oversee the development of fixture prototypes to test design feasibility and functionality.
Manage the fabrication process to ensure fixtures are produced on time, within budget, and meet quality standards.
Project Execution Planning & Program Development Lead the execution of merchandise and display projects from concept to completion, ensuring alignment with business objectives and timelines.
Develop detailed project plans that outline scope, resources, timelines, and deliverables for each initiative.
Design and implement merchandise and display programs that drive customer engagement and sales growth.
Continuously evaluate program performance and make data-driven adjustments to optimize results.
Lead and Coordinate 3PL Labor Teams.
Oversee and manage a team of 3PL labor professionals responsible for executing merchandising and installation projects, ensuring seamless collaboration and project success across 3k plus retail locations.
Detailed project plans, including timelines, resource allocation, and quality standards, to guide the merchandising and installation efforts of the syndicated labor team.
Regularly assess the performance and output of the syndicated labor team, providing feedback and implementing corrective actions to maintain high-quality results and adherence to project specifications.
Act as a liaison between the syndicated labor team, stakeholders, and clients, ensuring clear communication and alignment on project goals, expectations, and progress updates.
Utilize project management tools and methodologies to track progress, identify inefficiencies, and implement strategies to enhance the productivity and effectiveness of the syndicated labor team.
Vendor Management Manage relationships with external vendors and suppliers to ensure timely delivery of materials and services.
Negotiate contracts and ensure vendors adhere to quality, budget, and timeline requirements.
Budget Management Develop and manage budgets for merchandise, display, and project initiatives.
Monitor expenses and ensure cost-effective execution of programs while maintaining quality standards.