Senior Manager, MC Healthcare

BDO USA Experienced Career Site

4d•$100,000 - $200,000

About The Position

The Senior Manager, Healthcare IT Consulting provides clients healthcare consulting services by assessing the client’s business needs, recommending and implementing technology, systems, applications, and operational solutions, and managing deliverables to timeline and budget. This position reflects significant industry experience in a hospital or physician practice setting with the mainstream EHR, revenue cycle, and practice management systems.

Requirements

High School Diploma/GED AND ten (10) or more years of industry experience with EHR/Practice Management vendor systems, required; OR Bachelor’s degree AND eight (8) or more years of industry experience with EHR/Practice Management vendor systems, required
Eight (8) or more years of experience with EHR and practice management system vendors such as Epic, Cerner, athenaIDX, Allscripts, required
Strong Microsoft PowerPoint skills, required
Proficient in the use of Microsoft Office Suite, especially Visio, required
Executive presence, with the ability to act as primary contact on assigned engagements
Interpersonal – able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, BDO employees and the general public
Presentation – able to communicate information professionally and formally to client through meetings and written presentations
Leadership – proven ability to proactively lead and develop team to reach project goals and objectives
Independence – proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements
Excellent verbal and written communication skills, as well as presentation skills
Strong analytical and advanced research skills related to industry trends, market competition and technology
Solid organizational skills, especially the ability to meet project deadlines with a focus on details
Ability to successfully multi-task while working independently or within a group environment
Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
Ability to interact effectively with people at all organizational levels of the Firm and with clients
Capacity to build and maintain strong relationships with internal and client personnel
Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
Ability to travel 50% of the time or more, required

Nice To Haves

Five (5) or more years of EHR/Practice Management build/optimization/support experience, preferred
Proficient in SharePoint, preferred

Responsibilities

Consults with clients to identify operational goals and needs then translates the client’s needs into detail requirement specifications
Provides leadership and takes ownership of large projects from start to finish to ensure client satisfaction and to meet the project goals and objectives
Communicates with BDO senior leadership and client management to meet project budget and target dates
Documents the current state workflows
Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation
Ensures client engagement expectations and deliverable deadlines are met
Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified
Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations
Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with MAS Business Development
Ability and willingness to travel 50% of the time or more
Other duties as required
Supervises the day-to-day workload on assigned engagements and reviews work product