Senior Manager, Main Library

Stark County District Library • Canton, OH

56d • $67,000 - $80,000

About The Position

Stark Library, based in Canton, Ohio, is seeking a service-oriented and energetic leader to lead our Main Library.

The Senior Manager of Main Library oversees all staffing, operations, services, programs, and collection management at the location, in addition to managing outreach and promotion of the library to the surrounding community. This location serves both the immediate downtown Canton neighborhoods as well as the county's primary hub for specific library services such as a Maker Space studio and family & local history resources.

The Senior Manager of Main Library's primary responsibility will be leading their department managers and staff to provide exceptional customer service to our patrons while upholding our mission and values - respect, inclusion, stewardship, and progress. The ideal candidate will bring experience demonstrating strong people management skills throughout their career along with an understanding of how public libraries operate.

The Main Library is currently in a period of transition, operating out of a temporary location at 1020 Market Ave N as a new building on the old site (715 Market Ave N) is being constructed [https://www.starklibrary.org/reimagine/reimagine-main/]. It is a very active, urban location that is situated across from Canton's Civic Center and Museum of Art, just north of the immediate downtown Canton landmarks like the Palace Theater and Centennial Plaza.

This is a full-time(40 hours/week), exempt, managerial position, reporting to the Senior Director of Public Services. Compensation includes a competitive salary commensurate with the candidate’s qualifications and a generous benefits package, some details of which are listed below:

Medical, dental, and vision insurance
Employer-paid life insurance
Supplemental life insurance
Mandatory participation in the Ohio Public Employees Retirement System with 14% employer contributions
Generous paid time off, including vacation, sick time, floating holidays
10 closed holidays/year

If this opportunity interests you, and you feel you may be a good fit for this position (detailed job description below), please complete our online application and submit your resume.

Requirements

• Master’s degree in Library Science
• Minimum 7 years’ library experience
• Minimum 5 years’ supervisory experience in a public library environment
• Knowledge of professional library theories, issues, and trends as well as familiarity with library professional publications and the literature of librarianship
• Knowledge of the principles and practices of public library operation; library materials selection, organization, and access; and American Library Association (ALA) professional ethics
• Proficiency with an Integrated Library System (ILS)
• Basic proficiency in Microsoft Excel, Word
• Collaborates
• Communicates Effectively
• Customer Focus
• Interpersonal Skills
• Situational Adaptability
• Builds Effective Teams
• Decision Quality
• Directs Work
• Ensures Accountability
• Manages Conflict

Nice To Haves

• Experience working in a union environment is preferred

Responsibilities

• Develops and communicates goals, plans, and procedures for the Adult Services department; guides leaders of Youth Services and Family & Local History in doing the same for their respective departments
• Collaborates with department leaders and staff as well as contracted security personnel to provide welcoming environment for staff and patrons; participates in the weekly Security Resource Team meeting
• Schedules services and programs to ensure equitable use of library resources to meet patron needs.
• Oversees programming development to meet local needs and interests and coordinates with Community Services to provide larger scale programs of systemwide interest.
• Monitors department space and equipment to ensure safety, functionality, and efficiency
• Supports staff in resolution of patron issues and concerns
• Implements system-wide circulation policies, procedures, and workflows
• Guides staff in coordination with Collection Development to manage and promote the location’s collections
• Oversees subject-specific reference provided by Librarian staff
• Fosters community engagement with local partnerships to better understand and address community needs
• Oversees operation and programming of the Maker Studio to serve systemwide needs
• Guides staff in planning, delivering, and evaluating outreach activities and programming
• Manages department budget and resources; guides leaders of Youth Services and Family and Local History departments in doing the same
• Monitors key performance indicators to evaluate effectiveness of services and offerings; submits assessment and action plans according to set schedule
• Interviews, selects, onboards, instructs, cross-trains, and supervises department staff
• Sets performance measures, provides regular feedback, and holds staff accountable
• Interprets, explains, and upholds adherence to organizational policies, processes, and standard operating procedures
• Delegates and monitors special projects
• Ensures staffing levels support operating hours and functional needs of the Library
• Engages in professional development to maintain skills and knowledge of emerging ideas and practices
• Monitors current library and literacy trends with an eye toward continuously improving library programs and services
• Represents the Library at community meetings
• Participates in professional associations
• Other duties as assigned

Benefits

• Medical, dental, and vision insurance
• Employer-paid life insurance
• Supplemental life insurance
• Mandatory participation in the Ohio Public Employees Retirement System with 14% employer contributions
• Generous paid time off, including vacation, sick time, floating holidays
• 10 closed holidays/year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager