Senior Manager, Logistics Command Center

LA28•Los Angeles, CA

5h•$125,000•Onsite

About The Position

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Senior Manager, Logistics Command Center: The Logistics department is responsible for effectively and efficiently providing materials management and logistics support to all LA28 functions. The Senior Manager, Logistics Command Center (PMO) will be responsible for supporting the planning, coordination, and execution of key logistics projects across multiple venues and functional areas. This role will ensure alignment between the eight (8) streams of Logistics as well as suppliers, internal clients and external stakeholders to deliver projects on time, within scope and in accordance with operational requirements for the LA28 Olympic & Paralympic Games. Reporting to the Head of Special Projects, the Senior Manager, Logistics Command Center (PMO) will manage cross-functional initiatives including planning timelines, risk mitigation strategies and operational readiness activities. This role will play a critical role in translating strategic objectives into actionable delivery plans and ensuring successful execution across all phases of the Games lifecycle. During the Games-time, this role will be responsible for coordinating the operations of the Logistics Command Center (LCC).

Requirements

Previous games experience in a Function Command Center planning and operations, a strong plus
7+ years of experience in project management, logistics, supply chain, or large-scale event operations
Experience managing cross-functional projects with multiple stakeholders and designing or operating a command center, operations center, or control tower environment
Familiarity with project management tools and methodologies (Microsoft Excel and/ or Smartsheet)
Excellent communication and stakeholder management skills with multi-level communication experience
Strong understanding of logistics systems such as WMS, TMS, GPS tracking, and scheduling platforms (e.g., MDS)
Experience managing real-time operations and responding to dynamic, high-pressure environments with the ability to interpret operational requirements and translate them into actionable project plans
Competence to manage relationships between internal stakeholders and oversee end to end issues management
Aptitude to present and clearly communicate to audiences in a multitude of public / private settings, as required
Willing to work on complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence and attention to detail
Experience working in a multi-cultural, multi-national environment
Excellent communication and problem-solving skills
Ability to build strong relationships with internal clients and external partners
Ability to synthesize large volumes of data into clear, actionable insights
Team player with the ability to pivot / adapt, scale up and down planning principles to execution
Experience in drafting SOPs, operational playbooks, and reporting frameworks
Ability to work under pressure and meet tight, immovable deadlines
Proactive, solution-oriented mindset with a high level of accountability
Experience in drafting technical documents, policies and procedures
High level of proficiency in Microsoft Office (Word, Excel, Power Point, and Outlook); and Smartsheet applications
Confident self-starter with the ability to take initiative and drive outcomes
Passion for sport; passion for Los Angeles
High attention to detail

Responsibilities

Lead the design, development, and implementation of the Logistics Command Center (LCC), including systems, processes, and operating model
Establish real-time monitoring capabilities across logistics operations, including fleet movements, warehouse activities, and venue deliveries
Integrate multiple data sources (MDS, WMS, SAM, GPS tracking) into a centralized operational view
Develop and manage dashboards, reporting tools, and communication protocols to support informed decision-making
Coordinate daily command center operations, including shift planning, staffing, and escalation procedures
Act as the central point of coordination for logistics incidents, disruptions, and emergency response activities
Work closely with Technology (TEC) teams to define system requirements, testing, and deployment of command center tools
Collaborate with Security to align command center operations with safety and security protocols
Establish standard operating procedures (SOPs) for command center operations, including incident management and reporting
Facilitate cross-functional communication between Logistics, Transport, Security, Venues, and external partners
Monitor key performance indicators (KPIs) and operational metrics to identify risks, bottlenecks, and optimization opportunities
Lead scenario planning, simulations, and readiness exercises to validate command center operations
Provide regular reporting and briefings to senior leadership on operational status, risks, and mitigation actions
Develop staffing plans, recruit, train, and manage a multi-disciplinary command center team
Support Games-time operations with extended hours, including shift-based coverage to ensure 24/7 functionality
Lead the planning and execution of logistics-related projects across venues and functional areas, ensuring alignment with overall Games delivery timelines
Develop and maintain detailed project plans, schedules, and tracking tools to monitor progress, milestones, and deliverables
Coordinate with internal functions (e.g., Transport, Procurement, Technology) and external stakeholders (Civil Servants, Customs Personnel, Logistics Service Provider) to ensure integrated planning and execution
Identify project risks, issues, and dependencies, and develop mitigation strategies to ensure continuity of operations
Support the development and implementation of logistics processes, policies, and standard operating procedures
Monitor project performance and provide regular reporting, including status updates, dashboards, and executive summaries
Facilitate meetings, workshops, and planning sessions with stakeholders to ensure alignment and decision-making
Support venue readiness planning including logistics overlays, delivery plans, and operational testing
Assist in the coordination of bump-in and bump-out activities across venues