Senior Manager, Learning & Development

BSE Global•Brooklyn, NY

66d•$100,000 - $140,000•Onsite

About The Position

The Senior Manager of Learning & Development will work alongside the SVP of Talent Management to design, deliver, and evolve systems, processes, and programs that drive employee growth and organizational success. This role is responsible for maintaining the company's Learning Management System (LMS), facilitating high-impact training sessions, and overseeing programming across the employee lifecycle - including onboarding, performance management, and professional development. The ideal candidate is a strong project manager who thrives in a fast-paced environment, takes ownership of their work, and champions HR initiatives across the organization. The Senior Manager will report to the Senior Vice President of Talent Management.

Requirements

5-7 years in Human Resources roles with direct experience in talent management, learning & development, and people program management.
Bachelor's degree in Human Resources, Psychology, Organizational Behavior, Communications, Learning & Development, or a related field (or equivalent work experience).
Hands-on experience with performance management platforms; Lattice experience preferred.
Demonstrated program management experience, particularly with onboarding and employee development programs.

Nice To Haves

Experience in the sports/entertainment/arena industry preferred.
Possess a background in change management, with the ability to influence stakeholders and drive adoption of new programs.
A strong facilitator and trainer able to engage diverse audiences.
An organized project manager who can plan and execute initiatives independently.
Comfortable working in a fast-paced, changing environment, with strong adaptability and resilience.
Collaborative, proactive, and social - someone who champions HR initiatives and builds strong relationships across the business.

Responsibilities

Facilitate training programs and learning sessions, ensuring engaging and inclusive delivery.
Design and implement training programs, policies, and procedures with a focus on leadership development, belonging, and performance management.
Promote, maintain and produce engaging content for the company's LMS. Identifying gaps in learning and innovating new programs to help close that gap.
Partner with the SVP of Talent Management to conduct annual training and development needs assessments.
Conduct follow-up studies to measure training effectiveness and adjust programs as needed.
Support and help lead the performance management process, ensuring relevance and effectiveness across the business.
Leverage performance management software (Lattice) to streamline processes, track progress, and generate insights.
Manage onboarding programs to ensure a smooth and engaging new hire experience.
Oversee people programs across the employee lifecycle to strengthen engagement and development.
Drive project plans, timelines, and execution for HR and organizational development initiatives.
Communicate and market internal programs through thoughtful messaging, reporting, and analytics.
Research emerging learning techniques and recommend enhancements to programs and processes.
Maintain accurate employee training records for compliance and reporting.
Model and communicate the organization's core values to build a strong sense of teamwork and alignment.
Serve as a visible champion of HR initiatives, engaging employees across levels and functions.