About The Position

The Learning Facilitation Team brings learning experiences to life across instructor‑led, virtual, and blended environments. We deliver engaging, practice‑focused sessions; support smooth program execution through strong logistics and coordination; and partner closely with instructional designers and subject‑matter experts to ensure consistent, high‑quality delivery. We’re seeking a Senior Manager who can lead a high‑performing facilitation team, drive operational excellence, and champion a learner‑centered approach across all delivery formats. Responsible for managing the research, design, development and delivery of learning curricula and job aids to meet the developmental objectives of the targeted audiences. Provide supervisory, instructional design and facilitation expertise for managers, internal learning teams, contractors, and others who support the development and delivery of learning curricula.

Requirements

  • Typically requires BS/BA in a related discipline.
  • Generally 7+ years of experience in a related field.
  • May require certification.
  • Advanced degree may offset less experience in some disciplines.

Nice To Haves

  • Bachelor’s degree in Business Administration, Education, or a related field.
  • 7+ years of experience delivering learning in instructor‑led, virtual, and blended formats, with strong application of adult learning principles and familiarity with the ADDIE model.
  • Proven facilitation expertise supporting diverse audiences—from executives to individual contributors—across leadership, business, and professional skills content.
  • Working knowledge of instructional design processes and how learning content is developed, with experience collaborating effectively with instructional designers.
  • Demonstrated people‑leadership experience, including coaching, developing, and managing facilitators or learning professionals.
  • Strong communication, stakeholder partnership, and cross‑functional influence skills.
  • Advanced organizational and operational capabilities, including managing complex logistics, improving processes, and ensuring consistent delivery standards.

Responsibilities

  • Collaborates with business leadership to create a learning vision and strategy aligned with achieving business priorities and goals.
  • Drives communication and marketing efforts to create learning adoption and resource awareness.
  • Works with learning resources across the company to develop and implement learning standards and processes for assessment, design, development, implementation and evaluation of learning.
  • Determines appropriate learning and development solutions and delivery methods based on varying stakeholders, systems infrastructure, and learning maturity of the organization.
  • Conducts learning and development needs analysis and develops learning objectives, instructional strategies, scope, timing, resource requirements and constraints analysis to design required curriculum..
  • Performs task and content analysis with subject matter experts to obtain the specific information to be included in the training and the expected deliverables.
  • Delivers/facilitates courses to a wide range of audiences with varying methodologies, including virtual instructor led, instructor led, self paced and blended solutions.
  • Consults and provides guidance to non-learning professionals conducting or developing training.
  • Determines appropriate measurement metrics to evaluate learning and development while leading learning and training governance efforts across the business.
  • Trains, supervises and mentors managers, specialists and/or contractors.
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