Senior Manager, Leadership & Learning Capability

TruGreen•Nashville, TN

About The Position

The Senior Manager, Leadership & Learning Capability is responsible for building and scaling TruGreen’s leadership and learning capability across the organization. This role plays a critical part in expanding leadership development into a comprehensive, enterprise-wide approach while also evolving the broader learning ecosystem to drive performance and business results. Success requires connecting leadership development, learning, talent practices, and associate experience to ensure development efforts are aligned, scalable, and measured across the full associate lifecycle. This is a strategic and hands-on role that shapes direction, drives execution, and delivers measurable impact in a highly operational environment.

Requirements

Master’s degree in Organizational Development, Industrial/Organizational Psychology, or Human Resources strongly preferred
8+ years of experience in leadership development, learning & development, talent development, or a related field
Experience designing, developing, and scaling leadership and/or learning programs in a corporate or operational environment
Experience in applying leadership assessments (e.g., DISC, Hogan, or similar) in development programs; certification in one or more tools preferred
Ability to operate both strategically and tactically (strategy, design, execution, facilitation)
Experience connecting learning to business performance outcomes
Experience partnering with business leaders to translate needs into development solutions
Ability to influence, challenge, and operate as a strategic partner
Ability to speak, read and write fluently in English is required
You MUST BE physically located in the United States while performing this job.

Responsibilities

Leadership Capability Development Design and evolve leadership development experiences across all levels (frontline through senior leaders)
Expand and scale TruLeader Academy into a comprehensive, multi-level leadership development system
Evolve and extend existing programs (e.g., LEAD for Results) while designing and launching new leadership experiences
Define and embed leadership capabilities that drive performance, engagement, and business outcomes
Develop practical tools and resources that leaders apply in their day-to-day work
Enterprise Learning & Skills Development Expand development beyond leadership to include professional, functional, and role-based skill development
Support capability building across Sales, Production, and Support functions
Translate business needs into targeted development solutions that improve performance in critical roles
Build scalable, practical development approaches aligned to business priorities
Learning Ecosystem Development Lead the evolution of TruGreen’s learning approach from event-based training to a role-based, performance-driven system
Reimagine key learning areas including onboarding, compliance, safety, and sales training
Develop learning journeys, toolkits, and reinforcement strategies that drive behavior change
Introduce modern learning approaches (e.g., on-the-job development, microlearning)
Strategic Partnership & Integration Partner with HR and business leaders to diagnose capability needs and co-create solutions
Operate as a trusted business partner in a highly operational, results-driven environment
Influence decision-making and challenge thinking to ensure alignment with business priorities
Ensuring leadership and learning efforts are integrated across the broader TLX system, connecting development to talent practices, associate experience, and business outcomes
Measurement & Continuous Improvement Align development efforts to performance, engagement, and business outcomes
Measure effectiveness and impact (e.g., NPS, knowledge gain, behavior change, performance impact)
Use data and insights to continuously refine and improve development strategies