Senior Manager IT - Sr Product Manager - Salesforce Integrations

The Kraft Heinz Company•Glenview, IL

70d

About The Position

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! You are a key member of our digital transformation team, you'll drive the delivery of complex Salesforce implementations across a wide range of industries and clouds. You'll collaborate with business and technical stakeholders to translate needs into scalable, innovative solutions.

Requirements

You have 5-7 years of Agile Product Management experience managing the software development lifecycle and at least 3 years of Salesforce experience.
You have led multiple Salesforce implementations - Successfully delivered at least three full-cycle Salesforce rollouts, managing system integrators, modules, or key workstreams.
You're a cross-cloud expert - Deep hands-on experience with Sales, Service, Experience (Communities), Marketing, Commerce, and Data Clouds.
You're a process architect - You bring strong business process design skills and know how to align them with Salesforce capabilities.
You remove roadblocks - Skilled at navigating organizational hurdles and aligning cross-functional teams to deliver on time and within scope.

Nice To Haves

You stay ahead of the curve - You track Salesforce's triannual releases and incorporate innovations (like Agentforce or Einstein) into your solutions. Trailhead certifications are a plus!

Responsibilities

Own cross-cloud delivery - Lead end-to-end implementation across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Commerce Cloud, and Data Cloud.
Drive Agile project execution - Facilitate Agile/Scrum ceremonies, including backlog refinement, user story creation, sprint planning, demos, UAT, and release management using DevOps tools like Copado.
Design robust Salesforce solutions - Translate business needs into scalable architectures, including data models, security frameworks, Flows, Process Builder, Apex, and omnichannel customer experiences.
Coordinate enterprise integrations - Architect and manage integrations with ERP, contact centers, data warehouses, and marketing platforms via REST/SOAP APIs, SAP IS, and Platform Events.
Champion user enablement - Lead training sessions, create documentation, and ensure high adoption of Salesforce features across the business.

Benefits

medical, dental and vision coverage
7% 401(k) matching
Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
an industry-leading total rewards package that emphasizes a high discretionary bonus
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Arrangements
Recognition
Training
Employee Assistance Program
Wellbeing Programs
Family Support Programs
Life, Accidental Death & Dismemberment, Disability