Senior Manager IT Product Management

Sprouts Farmers Market•Phoenix, AZ

69d•Onsite

About The Position

Please note this position is based in our Phoenix, AZ Support Office. Sprouts Farmers Market is on an exciting journey to invest and grow its Marketing Technology stack, from the source customer data storage layer to activation via owned and paid channels. We are actively crafting a multi-year technical roadmap to methodically grow our personalization capabilities in support of our robust marketing goals. The roadmap includes capability unlocks within existing Marketing Engagement & automation technologies and investment in new tooling that will allow us to identify our customers, know them, protect the data they offer us, and engage with them in a personalized way across all our owned channels, from email, text, push, direct mail, our web and mobile platforms, and via ad technology for retargeting or personalized media and ads. The IT Product Manager of Marketing Technology is a critical contributor in crafting this strategy and roadmap, and will be responsible for owning, managing, and executing the backlog of work required to realize roadmap commitments. In this role, you will be responsible for owning and providing deep expertise around the configuration, deployment, and optimization of MarTech products, including marketing automation tools and customer data platforms. The IT Product manager will grow a team of skilled product owner and technical analyst professionals as subject matter experts on these tools and capabilities as well as be responsible for ensuring the technical administration of these tools, including access management, monitoring/ alerting and day- to- day technical support. We strive for a solution focused, product mind set, and highly collaborative approach, knowing that our customers' expectations and business are always evolving. If you have a strong passion for marketing technology, Join us!! Sprouts Farmers Market is on an exciting journey to invest and grow its Marketing Technology stack, from the source customer data storage layer to activation via owned and paid channels. We are actively crafting a multi-year technical roadmap to methodically grow our personalization capabilities in support of our robust marketing goals. The roadmap includes capability unlocks within existing Marketing Engagement & automation technologies and investment in new tooling that will allow us to identify our customers, know them, protect the data they offer us, and engage with them in a personalized way across all our owned channels, from email, text, push, direct mail, our web and mobile platforms, and via ad technology for retargeting or personalized media and ads. The IT Product Manager of Marketing Technology is a critical contributor in crafting this strategy and roadmap, and will be responsible for owning, managing, and executing the backlog of work required to realize roadmap commitments. In this role, you will be responsible for owning and providing deep expertise around the configuration, deployment, and optimization of MarTech products, including marketing automation tools and customer data platforms. The IT Product manager will grow a team of skilled product owner and technical analyst professionals as subject matter experts on these tools and capabilities as well as be responsible for ensuring the technical administration of these tools, including access management, monitoring/ alerting and day- to- day technical support. We strive for a solution focused, product mind set, and highly collaborative approach, knowing that our customers' expectations and business are always evolving. If you have a strong passion for marketing technology, Join us!!

Requirements

Strong interpersonal and vendor management skills are critical to the success of the individual in this role. Sprouts fosters a highly collaborative environment and the nature of this role will be significantly cross functional.
Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholders.
An understanding of how to communicate priorities, mitigate impacts, and manage multiple technical projects with competing deadlines and stakeholders, and where requirements often change.
Executive presence with the ability to present ideas, make recommendations, provide rationale, and advise leaders and their teams on communications and marketing strategy.
Bachelor's or Master's degree or equivalent work experience
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience leading engineering discussions around technology decisions and strategy related to a product/ direct technical product management experience
7+ years working with or supporting marketing technology (ESPs, CDPS) preferably in a high-growth environment
3+ years of experience with system integrations, data mappings, configurations, implementations, data migration and administration
2+ years of managerial experience leading cross-functional teams and projects
Working level knowledge of SQL. Experience within Databricks Environment a plus.
Recent expertise with implementing a customer data platform (CDP).
Understanding of data architecture, data models and data flows
Knowledge of paid media integrations
Understanding of data privacy, consent management and preference management
Experience with or exposure to other MarTech technologies
Lead junior team members, providing guidance and feedback to support their growth and development. Coach others on their career development aspirations.
Experience working in Azure DevOps or a similar work management tool

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays