Senior Manager, Internal Communications Content & Employee Engagement

Natural Resources Defense Council, Inc. • Washington, DC

4d • $100,000 - $115,000 • Hybrid

About The Position

NRDC (the Natural Resources Defense Council) works to safeguard the Earth, its people, its plants and animals, and the natural systems on which all life depends. NRDC combines the power of more than 3 million members and online activists with the expertise of some 800 policy advocates, lawyers, scientists, and communication experts to confront the climate crisis, protect nature, ensure the rights of all people to clean air, clean water, and healthy communities. As an international nonprofit environmental organization, NRDC is working to address the world’s most urgent environmental challenges, and advance innovative, science-based, and enforceable solutions.
Since our founding in 1970, NRDC has helped craft and deliver many of America’s foundational environmental laws, including the Clean Air Act, Clean Water Act and Safe Drinking Water Act. Today, we continue to lead in advancing and defending strong environmental protections at the local, state, federal and international levels, as well as through the marketplace. Our team works across the United States and around the world, from offices in Chicago, Denver, Los Angeles, New York City, San Francisco, and Washington, D.C., as well as in Beijing, London, and New Delhi (a subsidiary of NRDC India Pvt. Ltd.).
Supported by our members and online activists, NRDC is driving impactful solutions that confront the climate crisis, defend nature and safeguard public health across Asia, Africa, and the Americas. At NRDC, we believe lasting change happens when people bring their talent, passion, and expertise together for a common purpose: to build a cleaner, healthier, and more resilient world. Learn more at nrdc.org
This is a limited term two year position.
NRDC is seeking a Senior Manager, Internal Communications Content & Employee Engagement to work with the Executive Office in our New York or Washington D.C. office.
NRDC is seeking a Senior Manager, Internal Communications Content & Engagement to play a critical role in supporting the execution of our internal communications and employee engagement programs strategy, with an aim to strengthen internal understanding of NRDC’s mission, vision and strategic direction, culture, and values.
NRDC has evolved in important ways as an institution and workplace in recent years, with the implementation of our new operating model, rollout of our advocacy identity and values, and now working to ensure that staff across the organization understand and feel connected to the institutional strategic vision and direction. Ensuring our internal communications infrastructure evolves alongside these other changes is the key to success. This position actively supports and drives change management efforts and the advancement of NRDC culture through organization-wide employee communications across a variety of platforms (e.g. intranet, email, in-person gatherings). They will also keep the pulse on internal sentiment and issues and consistently and clearly message leadership’s priorities into the organization through all employee communications.
This role is highly tactical and requires strong project management and follow-through capacity. The successful candidate will be forward-thinking and possess good judgment and discretion around the nuances of communications considerations across different situations and stakeholder groups. NRDC is actively focused on creating a culture of dignity and belonging, so we are seeking a Senior Manager who will help the Executive Office drive forward NRDC’s internal communications and employee engagement strategy embedded with those values.
This role will report to the Managing Director of the Executive Office and collaborate closely with internal communication and project manager stakeholders across the organization.

Requirements

• 4-7 years of communications, public relations, or marketing experience or other relevant roles and/or fields
• Proven experience working globally/cross-culturally
• Strong project management skills
• Exceptional writing and editing skills, with the ability to help shape and translate complicated, nuanced communication on a range of issues and for a variety of internal audiences
• Excellent presentation and communication skills. An outstanding writer with the ability to create compelling messages that provides all levels of employees with a clear line of sight to business strategy
• Proactive self-starter with proven ability to plan, juggle, prioritize, and execute communication products for a complex internal calendar of engagements, delivering written products well in advance of events
• Ability to thrive in a fast-paced environment and deliver strong written products on short deadline
• Ability to work independently and use strategic judgment in decision-making, including setting and managing priorities and meeting competing deadlines
• Extremely strong attention to detail, including strong proofreading/copy-editing skills
• Strong organizational skills
• Problem solving ability that can identify source of problem, impact of problem as it relates to other functions, impact on stakeholders, and recommended solution
• Excellent collaboration and interpersonal skills and the ability to interface with all levels of an organization
• Sound judgment and ability to maintain confidentiality
• Comfortable with accepting feedback and adapting to deliver the desired product
• Commitment to NRDC’s mission and values

Responsibilities

• Support the execution and implementation of internal communications strategy—including planning, project managing, and executing— across the organization to support unified and coordinated messages to staff across a range of issues, from employee engagement to leadership direction and change management.
• Institute standard internal communications best practices
• Build the Intranet - This includes putting together an RFP, vetting and interviewing possible consultants, and project managing the process from development through launch, implementation, and ongoing maintenance;
• Maintain the internal communications content calendar so communications are sequenced and staggered strategically, and oversee the cross-organization calendar of various internal communications and activities
• Manage flow of internal communications content across all aspects of our work, linking strategy and vision to people and culture, and the external work that links our mission to our people.
• Develop and maintain a multichannel internal communications strategy that includes email, intranet, Microsoft Teams, and in-office touchpoints.
• Support the Executive Office and Executive Leadership Team’s internal communications priorities, writing and editing materials and planning for leadership messages across all channels.
• Establish and track metrics that help correlate internal communications programs to organization performance.
• Project manage institutional town halls
• Identity the annual calendar of town hall gatherings, to include at least one international town hall
• Develop the agenda in consultation with senior leadership
• Manage the pre-, day of, and post-Town hall supports
• Develop talking points/slides.

Benefits

• We offer competitive salaries, excellent benefits, and a supportive working environment.
• Salary is based on a nonprofit scale and is commensurate with skills and experience.
• Internal equity will be reviewed and considered to determine a final offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees