Senior Manager, HR Operations

Bombas • New York, NY

3h • $110,000 - $122,000 • Onsite

About The Position

We’re looking for an experienced Senior Manager of HR Operations to join our People Team as a player-coach and in-house expert on HR Operations and Benefits, reporting directly to our Vice President of HR. This role blends strategic ownership with hands-on execution, overseeing benefits, HRIS, policy creation, maintenance and application, and maintenance and application of our compensation philosophy and pay bands. You’ll lead one direct report and collaborate closely with HRBPs, Talent Acquisition, the Chief Communications Officer/Chief of Staff, Legal and Finance to deliver and maintain Bombas' internal HR infrastructure in a way that is compliant, competitive, and consistent with our values and culture.

Requirements

• 4-6+ years of HR experience with deep expertise in HR Operations, benefits administration, HRIS, policy, and compensation.
• 1-2+ years of prior management experience and comfort balancing leadership with hands-on execution.
• Hands-on experience managing and optimizing an HRIS (Rippling experience is a plus); experience with system migrations or implementations is highly desired.
• Strong knowledge of employment laws, compliance requirements, and compensation best practices
• A “systems thinker” with a project management mindset, capable of managing multiple priorities and driving complex projects to completion
• Excellent communication skills, with the ability to explain complex topics (like benefits or compensation) in a clear and compelling way to diverse audiences
• Strong analytical skills with the ability to translate data and metrics into insights and recommendations
• A team player who is willing and happy to help
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable working in an open office environment while staying focused

Responsibilities

• Benefits Administration & Strategy
• Own administrative and strategic aspects of the company’s benefits program, including health & welfare, 401(k), wellness initiatives, and leave policies, partnering closely with our HRIS + HR services provider.
• Lead the annual benefits renewal and open enrollment process, from vendor partnership to employee communication and system configuration.
• Serve as the escalation point for complex employee benefits inquiries.
• Evaluate offerings for competitiveness and cultural alignment.
• Partner with brokers and providers to optimize plans and resolve escalated issues.
• HRIS & Operations Management
• Serve as the primary system administrator and subject matter expert for our HRIS (Rippling), ensuring data accuracy, security, and building robust reporting and analytics capabilities.
• Lead the ongoing optimization of HR systems, including the integration of other modules such as performance management systems into Rippling.
• Drive process improvement initiatives across all People Operations functions, identifying opportunities to document, update, automate and enhance efficiency.
• Manage vendor relationships with our benefits brokers and HRIS provider.
• Train managers and employees on effective system use.
• Partner with Finance and Payroll for accurate, seamless processing.
• Policy Creation & Compliance
• Develop, maintain, and help implement HR policies and procedures in partnership with Legal, ensuring they are clearly communicated and consistently applied.
• Serve as the HR partner to HRBPs & the Legal department on all compliance matters, proactively monitoring for changes in federal, state, and local employment laws and updating policies accordingly.
• Manage compliance requirements for all employee types (full-time, part-time, contractors) and oversee processes for leave of absence and unemployment claims.
• Provide guidance to HRBPs, managers and employees on policy interpretation and application.
• Compensation Philosophy & Pay Bands
• Manage application, intake and maintenance of external compensation benchmarking to ensure competitive and equitable pay.
• Maintain and ensure application of the company’s compensation framework and pay bands, especially as it pertains to hiring, career advancements and ongoing communications.
• Partner with HRBPs and managers on defining process for maintaining + applying corporate + functional competencies across the organization
• Leadership, Development & Cross-Functional Partnership
• Serve as project manager for cross-functional, HR-led initiatives
• Lead, mentor, and develop the People Operations Associate delegating effectively to foster their growth while ensuring operational excellence.
• Model strong communication and collaboration across the organization.
• Partner with the Head of TA, HRBPs, Legal, and Finance to ensure alignment on people processes and for ad hoc requests, as needed.
• Deliver data-driven insights and recommendations to leadership.

Benefits

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees