Senior HR Operations Manager

Entyre Inc•Boston, MA

12d

About The Position

As Senior HR Operations Manager, you own the operational backbone of HR in the US. You ensure HR runs reliably day to day and scales cleanly across multiple states. This role is for an operator who brings structure, enforces standards, and follows through.

Requirements

5+ years of experience in US HR Operations, including multi-state employee population
Strong working knowledge of US labor law and multi-state compliance
Hands-on proficiency with ADP Workforce Now
Experience coordinating visa and green card processes with external partners
Experience leading open enrollment end-to-end
Proven ability to run and enforce performance review processes in growing organizations
Exceptional organizational and execution skills—you create order, manage complexity, and drive accountability
Strong IT and systems literacy across HRIS, benefits platforms, document management tools, and spreadsheets
Service-oriented mindset with sound judgment and strong attention to detail
Comfort operating in a dynamic, fast-paced startup environment where priorities shift quickly

Responsibilities

Build and maintain scalable HR operations across the full employee lifecycle (employment agreements, policies, personnel records, HR documentation)
Run onboarding and offboarding end-to-end, ensuring consistent, compliant, high-quality experiences across states
Coordinate payroll inputs, benefits administration, and HR reporting with Finance
Own and improve multi-state HR compliance across federal/state/local requirements (wage & hour, leave, new hire reporting, postings, documentation, background checks, required trainings)
Serve as first point of contact for employees and managers on HR operations and administration, and act as a sparring partner for escalations, including performance issues and terminations
Enforce performance review cycles (tracking completion, driving deadlines, maintaining documentation, ensuring accuracy and on-time execution)
Support immigration-related HR processes, including visa and green card coordination, partnering with external immigration counsel
Liaise with external partners (benefits brokers, insurance providers, legal counsel, and other HR vendors)
Lead and execute benefits open enrollment, ensuring tight timelines, clean employee communications, and accurate system updates
Introduce best-in-class structure and automation into HR workflows, track key metrics, and manage employee review platforms (e.g., Glassdoor, Google)