Senior Manager, Global Facilitation

Medtronic • Minneapolis, MN

13h • Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Senior Manager, Global Facilitation, is a strategic leader within the Global Learning and Leadership Development function, responsible for overseeing a team of facilitators delivering leadership and enterprise learning programs worldwide. This role is accountable for ensuring facilitation excellence, setting global facilitation standards, and optimizing the efficient use of facilitators across programs and regions. The Senior Manager will own the facilitation competency framework, drive consistency in delivery quality, and collaborate with program directors and operations partners to achieve business and learning impact. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 50% of travel to enhance collaboration and ensure successful completion of projects. This is a global role.

Requirements

• Bachelor’s degree in Business, Education, Organizational Development, or related field (Master’s degree preferred).
• 8+ years of experience in leadership development, facilitation, or training management, including managing large teams.
• Proven expertise in facilitation and adult learning principles, with demonstrated success in global leadership programs.

Nice To Haves

• Master’s degree Business, Education, Organizational Development, or related field preferred.
• Strong track record of managing facilitator capacity, scheduling, and utilization in a high-volume environment.
• Experience developing and implementing facilitation competency frameworks and quality standards.
• Excellent leadership, coaching, and team development skills with the ability to inspire high performance.
• Strong collaboration and stakeholder management skills across global, cross-functional teams.
• Ability to leverage data and analytics to drive decisions around quality, efficiency, and program impact.
• Exceptional communication, presentation, and interpersonal skills.
• Proficiency with virtual facilitation platforms (e.g., Zoom, MS Teams, WebEx) and learning systems (LMS/LXP).
• Comfort with AI and automation tools that enhance facilitation efficiency and

Responsibilities

• Lead, manage, and develop a global team of facilitators, ensuring high performance and engagement.
• Personally facilitate high-impact programs and key cohorts as needed, modeling best-in-class facilitation and setting the bar for quality and participant experience.
• Define and own the global facilitation competency framework, ensuring consistent quality standards across programs.
• Set clear expectations and standards for facilitation delivery, including preparation, delivery, and participant engagement.
• Establish and manage processes to deploy facilitators efficiently across 20+ programs with thousands of participants.
• Partner with Portfolio and Program Managers to match facilitators with the right programs, ensuring expertise and alignment with learning outcomes.
• Collaborate with the Operations Team to forecast facilitation needs, manage capacity, and monitor utilization.
• Regularly evaluate facilitation performance through participant feedback, observation, and quality reviews.
• Implement ongoing facilitator development, including training, coaching, and certification programs.
• Own metrics and reporting on facilitator utilization, delivery quality, and participant experience.
• Continuously improve facilitation practices by leveraging data insights, AI tools, and global best practices.
• Ensure a scalable model for delivering both virtual and in-person learning experiences.
• Champion a culture of excellence, inclusivity, and continuous improvement within the facilitation community.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level