Senior Manager Employee Insights

FourLeaf Career•Bethpage, NY

16h•$103,846 - $124,616

About The Position

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You’ll Do Maintaining data integrity and employee confidentiality, the Sr. Manager Employee Insights is responsible for the strategic design, development, and execution of impactful enterprise-wide employee insight initiatives that support our organizational strategy and business objectives. They oversee and lead the Employee Insights team to maintain a constant pulse on employee sentiment through collecting feedback and data analysis. They generate awareness and education through employee insight touchpoints and programs, and lead data-based action planning to yield measurable results. Core Contributions Survey Strategy and Design Lead, manage, and optimize the design, development, and implementation of employee survey strategy and large-scale surveys including but not limited to: Broad organizational survey strategy Employee Engagement Surveys Pulse Surveys (Employee Engagement, DEI, and similar) Supplemental Surveys as needed (based on employee sentiment) Maintain an accurate data infrastructure by ensuring demographics and reporting will be represented to provide the most useful and precise data. Survey Analysis and Insights Lead and manage the analysis of employee feedback collected through our surveys. Conduct an objective, end-to-end analysis organizing the compilation of data and analysis of employee feedback to uncover current state, top pain points, and track trends over time related to the employee experience. Lead the coordination and evaluation of alternative employee performance data analysis such as annual reviews, Employee Engagement, GPTW, supplemental surveys and similar surveys. Results Delivery and Storytelling Deliver and present survey results. The Sr. Manager Employee Insights is responsible for the timely communication and presentation of the employee story created from data within all surveys to ensure a full understanding and impact on the organizational strategy. Turns data into easy-to-understand visuals that tell a story, making complex ideas simple so leaders can act on them. Human Performance Improvement Initiatives Lead and manage Human Performance Improvement Survey initiatives. Work closely with OD, HR, LD leadership and other internal partners to address findings. Collaborate and share best practices with leaders across the credit union who are responsible for understanding results and creating team action plans. Highlight themes that are instrumental in creating meaningful action to positively impact EX. Collaborate with management and other stakeholders on the implementation and success of such initiatives. Follow up with key stakeholders to ensure action plan implementation. Measure impact of actions through follow up data analysis. Education and Awareness Provide ongoing awareness and education of Employee Insights best practices for management and people leaders. Create programs and initiatives which reach management and individual contributors. Educate new managers and leaders on our Employee Insights strategy, creating a foundational understanding of expectations. Continuous Improvement and Industry Awareness Maintain a keen understanding of engagement trends, developments, and best practices within the employee survey and analysis space, and within the Credit Union space. Frequently review and assess survey strategy and programs to ensure optimal results.

Requirements

Bachelor's Degree.
7 years of experience.
Experience with survey design and survey platforms.

Nice To Haves

Master's Degree Preferred.
Field of Study: Industrial/Organizational Psychology, Data Analytics, Organizational Behavior, or Social Science Research, Human Resources, Learning & Development.
Certifications: Data Analytics, Human Performance Improvement.

Responsibilities

Lead, manage, and optimize the design, development, and implementation of employee survey strategy and large-scale surveys
Lead and manage the analysis of employee feedback collected through our surveys.
Deliver and present survey results.
Lead and manage Human Performance Improvement Survey initiatives.
Provide ongoing awareness and education of Employee Insights best practices for management and people leaders.
Maintain a keen understanding of engagement trends, developments, and best practices within the employee survey and analysis space, and within the Credit Union space.