Senior Manager, Electric Program Management (Flexible location)

Jobs at Pacific Gas And Electric Company•Oakland, CA

1d•Hybrid

About The Position

The Senior Manager, PMO is a key leadership role responsible for the day-to-day operation, discipline, and stability of the centralized PMO. Reporting to the Director of Programs, this role leads PMO execution, enforces standards and governance, and serves as the primary operational interface between the PMO and cross-functional partners. This role is foundational to sustaining a high-performing PMO. The Senior Manager sets expectations, establishes operating cadence, develops and enforces processes, and ensures Program Managers are accountable for scope, schedule, budget, risk, and compliance alignment. The role requires strong leadership presence, the ability to influence without direct authority, and skill managing performance in a complex, regulated environment. This position follows a hybrid work model, requiring the employee to report to the Oakland General Office at least ONE day per week. The remaining days may be worked remotely, depending on business needs. The headquarters location is flexible and must be within the PG&E service territory.

Requirements

Bachelor's degree in business, engineering, or other relevant discipline or equivalent experience.
10 years of relevant experience in areas such as: electric construction, maintenance, service planning, compliance, financial planning or quality control/assurance.
3 years of leadership or team lead experience.

Nice To Haves

Project Management Professional (PMP), PgMP, Lean Six Sigma Black Belt, or similar project/program certification.
8+ years of experience in program or project management, including leading or managing a PMO.
Demonstrated experience establishing PMO governance, standards, and operating cadence.
Strong leadership and people management experience, including setting expectations and managing performance.
Proven ability to work across functions and influence senior stakeholders.
Strong understanding of financial management, forecasting, and variance analysis in a program environment.
Excellent communication, facilitation, and executive presence.
Advanced knowledge of project and program management concepts, methods and practices.
Leadership, coaching and change management skills.
Good written and verbal communication and interpersonal skills to develop and deliver presentations to various audiences.
High level influence and negotiation ability to obtain resolution on significant issues.
Analytical problem solving and strategic decision-making ability.
Adaptability to adjust to changing business dynamics and priorities. Excellent customer service skills.
Strong business and financial acumen to develop & propose and/or monitor and manage program budget.
Knowledge of process improvement concepts, methods and best practices.
Knowledge of common Project/Program Management tools such as Excel, MS Project, etc.

Responsibilities

Lead day-to-day PMO operations, ensuring consistent execution of PMO standards, processes, and governance. Serve as the operational “face of the PMO” to cross-functional partners.
Define, implement, and enforce PMO policies, processes, templates, and performance expectations. Drive consistent application of program management disciplines across the portfolio. Establish clear ownership, escalation paths, and decision rights across PMO activities.
Oversee program-level reporting, including schedule, budget, forecast, risks, issues, and opportunities. Drive proactive identification of risks, dependencies, and opportunities across programs and regions.
Lead, coach, and develop PMO staff and contractors; set clear expectations and performance standards. Address performance issues directly; identify skill gaps and drive targeted upskilling in PM discipline, financial acumen, and stakeholder management. Foster a culture of accountability, transparency, and continuous improvement.
Assigned to multiple programs that represent a significant financial impact on the annual work plan of Electric Operations. Approximate program portfolio size of 8 to 10 program, totaling $800 million to $900 million in annual work.
Leads staff to oversee the design and/or implementation of assigned Electric Operations program work for the entire service territory. Types of program work may include vegetation management, maintenance and construction, large volume customer requests or expansion of existing types of work.
Leads the annual and/or multi-year forecasting and planning process for assigned program work, considering factors that might affect demand for work, expected volumes and unit costs, partnering with related departments/leaders. Leads the preparation of detailed cycle work plans and/or regular reviews of actual work completions vs. forecasts and partners with team and leadership to address variances.
Leads the allocations of approved program funds or work/projects to the different operating divisions/areas/regions based on such factors as historical spending, project specific data provided by the field, changes in customer requirements or other internal or external program stakeholders.
Oversees the development of metrics and monitors performance of work within assigned program. Sets and achieves department goals in support of established functional objectives. Reviews performance metrics to determine overall trending. Develops and delivers presentation on program status, risk and corrective measures to leaders of various levels,
Leads process improvement initiatives for program management. Oversees process and procedure development, implementation, communications and training for new programs and/or changes to existing programs. Coaches staff to identify gaps in work methods, procedures, processes or training and partners with stakeholders to recommend solutions. May function as a consultant, subject matter expert or a project manager depending upon the needs of the various business partners.
Ensures work is prioritized based on available resources, size of the project portfolio, costs, risks, exposures or customer needs, while remaining compliant with applicable regulations.
Ensures that all programs are managed in accordance with applicable regulatory requirements, filings, tariffs and follow established guiding principles/best practices.
Monitors compliance with Company and California Public Utilities Commission (CPUC) regulations, construction standards, and requirements. Develops policies and relevant governance, processes, infrastructure, documentation and tools to support the program.
Ensures required CPUC reporting on the program work is completed and delivered to the appropriate parties. May develop and/or provide expert witness testimony or other information to CPUC or other external agency.
Depending on nature of project work in program, may have interface with external customer organizations. Handles sensitive, escalated customer issues.
May participate as a member of the Incident Command structure during times of significant events, such as storms, or earthquakes.
Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition.