Senior Manager, Program Management

Vail ResortsBroomfield, CO
4h$107,222 - $145,024Hybrid

About The Position

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: As the Senior Manager of Program Management, you’ll play a pivotal role supporting the VP of Operational Centers of Excellence (COEs) for the Mountain Division in areas such as Snow Surfaces, Patrol, Product Sales & Services, Maintenance, Operational Insights, Training and Change Management. This role requires a high-potential, driven leader who possesses self-initiative, ambition, learning agility, business acumen, and emotional intelligence. This position is responsible for executing multiple complex and iterative tracks of work that support the business and strategic outcomes of Operational COEs within the Mountain Division

Requirements

  • 5+ years of relevant experience in program and projects management for critical, cross-functional projects / programs and related communications
  • Excellent self-management skills: organization, goal setting, time management, self-motivation, self-direction, naturally curious, reliable, and accountable
  • The ability to anticipate business needs before requested. Be forward planning
  • Ability to navigate multiple priorities and flex in ambiguous situations
  • Excellent verbal and written communication skills, including demonstrated ability to efficiently draft written communication plans and related messages in a clear and consistent voice
  • Bachelor’s Degree, preferably in Business, required
  • Extremely Proficient in Microsoft suite of products, and project management tools such as Smartsheet

Responsibilities

  • Strategic Leadership Partner with VP and COE leadership to advance top priorities and enterprise-wide initiatives
  • Anticipate leadership needs and proactively identify risks, dependencies, and decision points; recommend and implement mitigation strategies
  • Analyze team capacity and resource allocation to ensure alignment with business strategy and priorities
  • Build trusted relationships and maintain discretion and confidentiality with senior leaders and key stakeholders
  • Establish and manage an operating cadence that supports effective planning, communication, and decision-making
  • Plan, coordinate, and support leadership meetings and key business deliverables, ensuring clear objectives, preparation, and follow-through
  • Manage tracking mechanisms and schedules to ensure efficient use of executive and COE time, and timely completion of commitments
  • Track leadership decisions, action items, and deliverables; elevate risks and issues as appropriate
  • Lead end-to-end program management activities including planning, resourcing, scope dependencies, risk, and stakeholder alignment
  • Partner with stakeholders to define objectives, requirements, success criteria, and timelines
  • Identify execution gaps and roadblocks; propose and implement solutions to maintain momentum and outcomes
  • Drive annual strategic and business planning for the function and support execution against plans
  • Develop and maintain executive-ready reporting and dashboards for leadership review and decision-making
  • Lead program communications including status updates, risk and issue tracking, decision documentation, and presentations for audiences ranging from operational leaders to senior executives
  • Partner with the VP and senior leaders to develop high-impact documents and presentations
  • Facilitate leadership and program meetings, including agenda development, meeting notes, and action-item tracking
  • travel to resorts as needed
  • Perform other duties as assigned

Benefits

  • Ski/Mountain Perks!
  • Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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