Senior Manager, Demand, Inventory & Service Planning

Johnson & Johnson•Cincinnati, OH

2d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Johnson & Johnson's Med Tech Supply Chain organization is recruiting a Senior Manager, Demand, Inventory, and Service Planning. The role is a full-time position located in Santa Clara, CA, Irvine, CA and Cincinnati, OH (as long as the employee can support Pacific Standard Time work hours) with an expectation of being in the office 3+ days per week. Remote work options may be considered on a case-by-case basis and if approved by the Company. About Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech The Senior Manager, Surgical Robotics Demand, Inventory, and Service Planning will be accountable for developing the consensus forecast, optimizing inventory, managing service/repair planning, and achieving customer service goals. This includes demand planning, inventory planning, new product launch planning, execution oversight, and monitoring and reporting of results to management. Additional responsibilities include facilitating Demand Review forum(s), part of the Integrated Business Planning (IBP) process and identifying drivers of key performance metrics and action plans to meet/exceed business targets. The Demand, Inventory and Service planning manager works in close collaboration with commercial, finance, R&D, value stream/product management, and Service/repair ensure aligned business decisions are driven and appropriately communicated throughout the organization. This individual will report to the Surgical Robotics Global Planning leader.

Requirements

Bachelor’s degree required, advanced degree preferred
Minimum of 8 years of related experience, with at least 4 years in a leadership role.
Minimum of 4 years of people management experience
Experience in Demand Planning (especially new product launches) and Inventory planning
Cross-functional organizational change experience, especially with finance and commercial, at all levels in the organization
Proven track record of challenging the “status-quo”, visualizing potential opportunities and implementing actions to build value.
Demonstrate strong communication, interpersonal, and presentation skills.
Strong project management capabilities
Proven analytical/quantitative skills with high proficiency in Microsoft Excel
Understand end-to-end supply chain interactions and interdependencies
Materials Requirement Planning (MRP) and Advanced Planning & Scheduling (APS) experience.

Nice To Haves

IBF / APICS / CSCP certifications
Experience in healthcare / regulatory dependent sector
Experience in Service/repair planning (service parts planning, field replacement units)
Experience planning for field inventory, forward stocking locations, and trunk stock
Capital equipment planning experience
SAP experience especially S4/Hana
PMP or FPX certifications

Responsibilities

Facilitate Demand Review IBP forum with commercial and finance to develop a 24-month rolling forecast and identify Risks & Opportunities to close gaps to the financial plan target.
Develop demand planning process and tools for New Product Introduction (NPI) forecast for capital and consumables
Partner with cross-functional to develop the Long Range Portfolio Plan (LRPP) and scenarios used to as input to Long Range Financial Plans (LRFP), Strategic Capacity Management (SCM), and E2E Supply Chain Strategy.
Responsible for setting and achieving annual inventory business plan ($ and DOS), managing inventory tracking processes and reconciliation (i.e. actual vs. plan), and identifying/implementing inventory reduction opportunities.
Implement inventory processes and tools governing inventory entitlement.
Direct the supply chain inventory, segmentation strategies, and setting governing inventory policies and standards.
Achieve metrics including forecast accuracy (MAPE, Bias, Forecast Value Add), inventory ($ and DOS), Slow Moving/Obsolete (SLOB), and customer service (OTIF, Backorders).
Responsible for identifying and initiating planning scenarios to drive/support decision making through the process
Develop and deploy servicing/repair planning and inventory management processes and tools to manage capital and re-usable consumables including Field Replacement Units (FRUs), Forward Stocking Locations (FSLs), other field inventory, and service/repair parts.
Partner with service and repair and commercial functions to ensure appropriate inventory and customer service targets.
Overall Responsible for communicating business related issues or opportunities to next management level.
Creates and maintains in-depth analytical tools to support issue resolution, decision making, and execution oversight
Identify and drive improvements of the IBP, demand, service/repair, and inventory processes.
Understand impact of required changes
Provide leadership to a team of supply chain planning analysts by recruiting, training, mentoring, and rewarding for high levels of company contribution.
Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
Build strong collaborative relationships with stakeholders including Marketing, Finance, and supply chain teams leading cross-functional/ virtual teams where required.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits