Senior Manager-Delivery Management

American ExpressPhoenix, AZ
3d$123,000 - $215,250Hybrid

About The Position

We are seeking a skilled Product Delivery & Integration Manager to join the Network & Acquirer Capabilities and Data team within NAS. This position will oversee the end-to-end delivery of cross-functional products, engaging with various technology and product teams. The successful candidate will be responsible for defining and delivering capabilities in alignment with the Network & Acquiring Product strategic roadmaps. The incumbent will collaborate closely with Product Management, the Envisioning Team, Product Owners, Network & Acquiring capability owners, and other stakeholders to advance program outcomes that enhance delivery predictability and support best-in-class product delivery across the organization. We welcome applicants who are passionate about leading agile delivery initiatives in complex and rapidly evolving environments.

Requirements

  • 7+ years of Program Management experience developing and managing complex programs / projects / products.
  • Proven ability to influence and gain alignment at all levels of the organization including senior leadership.
  • Superb communication, facilitation and collaboration skills across band levels, locations, and time zones.
  • Ability to translate strategy into clear and specific objectives and plans.
  • Passion for sharing knowledge and understanding.
  • Experience in Agile / SAFe principles and frameworks quality and testing best practices.

Nice To Haves

  • Experience managing the full product management lifecycle that requires a deep understanding of business domain and technical expertise in payments - a plus

Responsibilities

  • Drive the delivery of product roadmaps focused on deliverables and outcomes.
  • Serve as the primary contact for teams and stakeholders from the start of an initiative through to delivery.
  • Coordinate teams to plan and execute against product roadmaps, manage and escalate issues and risks as needed to support timely and effective delivery, and provide regular progress updates.
  • Monitor value delivery and sequence initiatives to align with expectations.
  • Contribute to the investment decision and capacity allocation processes by providing input on sequencing and highlighting other delivery considerations including dependencies.
  • Work collaboratively to gain agreement from downstream stakeholders.
  • Document and maintain plans through partnership with the product/business leadership and all key stakeholders

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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