Senior Manager, Culture and Engagement

Student Loans CompanyDarlington, SC
8dHybrid

About The Position

Join the Student Loans Company as our Senior Manager, Culture and Engagement, a newly created and pivotal leadership role responsible for shaping an inclusive, skilled and engaged future workforce by driving culture, EDI, wellbeing and engagement across SLC. As the custodian of SLC’s values, you will translate these into practical behaviours and leadership expectations, embedding them into colleague frameworks and governance to build a culture that supports both performance and purpose. You will lead and govern our enterprise colleague listening strategy (“Our Voice”), using people data and insights to design interventions that strengthen engagement and cultural transformation organisation‑wide. You will provide expert leadership on cultural risk and readiness during major change programmes while building organisational capability through frameworks that embed culture, EDI and wellbeing into everyday leadership behaviours and colleague experience. This 24‑month part‑time (0.6 FTE) post additionally offers the opportunity to scope and shape SLC’s EDI & Wellbeing agenda, act as a visible advisor to senior leaders and ensure meaningful, measurable progress in shaping SLC’s future culture.

Requirements

  • Significant, proven expertise in organisational culture development, with a track record of diagnosing cultural challenges, shaping culture‑change strategies and successfully leading multi‑year culture transformation programmes in complex organisations
  • Highly skilled in using culture, engagement, EDI and wellbeing data to generate insights, identify systemic issues, benchmark externally, and make informed recommendations to senior leaders
  • Ability to influence, challenge and guide senior leaders, acting as a trusted expert on organisational culture and supporting behavioural change, leadership capability and inclusive workforce practices
  • Strong understanding of modern People practices, including organisational development, change management methodologies, psychological safety, employee experience design and people analytics
  • Excellent communication and storytelling skills, able to convey cultural insight, complex data and strategic priorities in an engaging, compelling way to diverse audiences
  • Ability to manage multi-dimensional, complex project design and delivery
  • Experienced HR professional with specialism in Culture, Values and Purpose
  • Demonstrated experience in leading organisation‑wide colleague engagement frameworks, including the design, delivery and interpretation of engagement surveys, listening strategies, and action‑planning approaches that drive measurable improvement
  • Experience of being part of a senior leadership team and demonstrable experience of leading a specialist people team, creating a working climate which motivates and engages each member of the team, ensuring that they perform effectively individually and collectively
  • Experience of building strategic relationships within HR, the wider organisation and a broad range of external stakeholders
  • Significant experience in a range of stakeholder management roles within the private sector and/or in complex organisation within the public sector
  • Substantial experience of providing insights (differentiated for different audiences) through analysing complex statistical data/reports

Responsibilities

  • Shaping an inclusive, skilled and engaged future workforce by driving culture, EDI, wellbeing and engagement across SLC.
  • Translate SLC’s values into practical behaviours and leadership expectations, embedding them into colleague frameworks and governance to build a culture that supports both performance and purpose.
  • Lead and govern our enterprise colleague listening strategy (“Our Voice”), using people data and insights to design interventions that strengthen engagement and cultural transformation organisation‑wide.
  • Provide expert leadership on cultural risk and readiness during major change programmes while building organisational capability through frameworks that embed culture, EDI and wellbeing into everyday leadership behaviours and colleague experience.
  • Scope and shape SLC’s EDI & Wellbeing agenda, act as a visible advisor to senior leaders and ensure meaningful, measurable progress in shaping SLC’s future culture.

Benefits

  • 28 days annual leave plus 8 public holidays
  • Option to buy/sell annual leave
  • Flexi-time and enhanced flexible working options available
  • Option to join the Civil Service pension scheme
  • Life insurance cover for 4 x annual salary
  • Enhanced company sick pay and family leave including maternity, paternity and adoption
  • Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme
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