Senior Manager, Content Marketing & Community

Zocks
36d$130,000 - $150,000Remote

About The Position

We're looking for a Senior Manager to lead our content marketing strategy focused on educating our core ICPs with practical, real-world AI best practices. You'll build an education-first content hub; cultivate an active community of internal and customer contributors; repurpose content for campaigns; and own our extended social media presence. This is an IC (individual contributor) role.

Requirements

  • Minimum 5 years at a B2B software company with experience in: > Establishing turnkey/rinse-and-repeat processes for multi-format content creation (text, video, visuals, etc.)
  • Building sustainable communities or advisory networks
  • Managing content and advocacy programs that drive pipeline
  • Strong storytelling chops; ability to simplify technical information and data into compelling content
  • Experience managing social channels and executive thought leadership
  • Demonstrated ability to create, launch, track, and scale content and community programs end-to-end
  • Cross-functional collaboration skills; strong project management and execution mindset

Responsibilities

  • Build and nurture a vibrant public-facing, customer-driven content hub where power users share best practices and become regular content contributors
  • Leverage customer network and internal experts to create educational resources across text, video, visuals, and other formats
  • Partner closely w/ practice management, customer success, and sales teams to source customers and topics they care about
  • Define and prioritize content distribution channels
  • Repurpose content for ABM campaigns, product launches, and demand generation initiatives to drive pipeline
  • Repurpose content for social media; own and manage channels
  • Develop and execute an education-first social media program for our C-suite
  • Activate influencers: define/manage/grow relationship, track results
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