Senior Manager, Compliance- Agentic Commerce

Visa•Foster City, CA

3d•Hybrid

About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you.

Requirements

5+ or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Understanding AML & Sanctions

Nice To Haves

Strong knowledge of AML and sanctions laws, regulations, and regulatory expectations, including Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC, and related financial crime compliance frameworks
5+ years of experience in AML, sanctions, or financial crimes compliance preferred
3+ years of experience in transaction monitoring, investigations, or suspicious activity detection
Bachelor's degree or equivalent combination of education and relevant experience
Strong analytical, investigative, and problem-solving skills, with demonstrated sound judgment and logical reasoning
Ability to draft clear, concise investigative summaries and communicate findings effectively to stakeholders
Experience with AI systems, AI governance, or emerging technology risk is a plus
High level of proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
Strong organizational and recordkeeping skills, with exceptional attention to detail
Ability to work effectively under pressure, manage multiple priorities, and operate both independently and collaboratively in a fast-paced environment

Responsibilities

Monitor and review cardholder prompts submitted to AI agents for potential AML, sanctions, terrorist financing, or prohibited-use risks
Analyze large-scale transactions, prompt, and behavioral data to identify suspicious activity and strengthen detection capabilities
Lead complex investigations and maintain clear, accurate, and comprehensive documentation of findings and case actions
Develop and maintain controls, review protocols, and escalation procedures to support timely alerting, investigation, and regulatory compliance
Help shape policies, standards, and procedures governing acceptable AI use, prohibited prompts, and agent conduct
Escalate suspicious activity through established internal case management and compliance processes
Collaborate with Product, Risk, Legal, and other cross-functional stakeholders to address AML concerns and implement risk mitigation measures
Recommend and drive improvements to compliance tooling, evaluation frameworks, and governance models
Perform additional responsibilities as needed