(USA) Senior Manager, Communications

Walmart • Bentonville, AR

6d • $90,000 - $180,000

About The Position

We’re looking for a forward‑thinking communications leader to shape how content, data, and user experience come together across Walmart’s Health & Wellness ecosystem. In this role, you’ll define the strategies and storytelling frameworks that help patients and customers discover, understand, and take action on their health across every channel. As a key member of the Health & Wellness Communications team, you will lead the development of intuitive, insight‑driven communications that simplify complex information, strengthen the customer journey, and drive measurable business impact. You’ll partner closely with cross‑functional teams—spanning product, clinical operations, data, marketing, and legal—to bring clarity, consistency, and innovation to the way we communicate health. This role must be based in Bentonville, AR reports to the Director, Communications — Multi‑channel Activation & Experimentation. About Our Team: We’re a high‑impact team blending data, storytelling, and experience design to reimagine how people engage with healthcare. Our work transforms insights into intuitive communication experiences that build trust, deepen engagement, and power innovation across the Walmart Health & Wellness portfolio.

Requirements

• Passion for connecting content, design, data, and experimentation to elevate patient and customer experience.
• Deep experience in digital content strategy, UX writing, and data‑informed communications.
• Strong analytical skills with hands‑on experience in A/B testing, message optimization, and performance measurement.
• Proficiency with data visualization and reporting tools (Power BI, Tableau or similar preferred).
• Demonstrated ability to work cross‑functionally and lead complex, multi‑channel initiatives.
• Exceptional storytelling skills—translating data and insights into clear, compelling narratives for diverse audiences.
• Bachelor’s degree in Journalism, Communications, Public Relations, or related field and 4 years’ experience in corporate communications, public relations, or relevant area OR 6 years’ experience in corporate communications, public relations, or relevant area.
• 1 year’s supervisory experience or experience leading cross-functional teams.

Nice To Haves

• Politics, journalism, or relevant area
• Working in a corporate retail or Fortune 100 environment

Responsibilities

• Lead and Optimize Content Strategy: Drive content and experience strategy across multiple channels to deliver a cohesive, intuitive customer journey, using experimentation and performance insights to continually optimize messages, formats, and channel approaches.
• Design and Refine Communications: Develop, test, and refine new communication formats and journey flows to improve customer comprehension, engagement, conversion, and retention, ensuring all content aligns with Walmart’s brand, mission, and accessibility standards.
• Data-Driven Storytelling and Insights: Translate complex data into clear, actionable insights and compelling narratives using tools like Power BI and Tableau, supporting content decisions and influencing leadership.
• Cross-Functional Collaboration: Partner with business, product, legal, marketing, and data science teams to deliver HIPAA-compliant, user-centered communications and support organizational goals.
• Performance Measurement and Reporting: Build and maintain dashboards, develop measurement frameworks (including KPI tracking and A/B testing), and simplify complex health or operational data for patient-facing communications and leadership presentations

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level