Senior Manager Commercial Learning & Development – HIV Community Liaison

Gilead Sciences

4d•Remote

About The Position

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California. Reporting to the Director, Commercial Learning and Development for HIV, the Sr. Manager Commercial L&D will oversee development of and provide expertise in the implementation of a training curriculum and sustainment that serves the needs for the Gilead Field Commercial Organization within the HIV Business Unit. This position is posted as either a Remote position (25-30% travel) or Head Quarters (15-20% travel) based on the successful candidate making an informed choice. Travel is required to attend meetings, training events and field visits.

Requirements

Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
Excellent facilitation and communication skills.
Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
Demonstrated ability to build consensus and gain alignment with key stakeholders
Demonstrated ability to lead without authority
Strong organizational and problem-solving skills.
Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
Ability to effectively communicate in visual, oral and written presentation forms.
Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
Ability to effectively manage multiple vendors from selection to final deliverable
Must have the ability to focus on performance by establishing clear objectives for the training.
Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.
Proven stakeholder management and cross-functional collaboration (Leadership roles, Marketing, Medical Affairs, legal and compliance)
High School Degree and Twelve Year's Experience OR
Associates Degree and Ten Years Experience OR
Bachelor's Degree and Eight Years’ Experience OR
Masters' Degree and Six Years’ Experience OR
Ph.D.

Nice To Haves

Minimum of 2-3 years commercial training experience - required
Experience of stakeholder collaboration and management – required
Experience in HIV is advantageous not essential
Launch training experience is advantageous
Sales, marketing, or training experience in a competitive biotech/pharma marketplace (either branded or generic) is highly preferred.

Responsibilities

Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales.
Develops and executes training with a specific focus on our new hire program ‘Accelerate’ as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
Design the Community Liaison (CL) training plan and sustainment programs aligned to strategic commercial goals
Collaborate with CL leadership, Marketing, Medical Affairs, Ethics & Compliance, and other stakeholders to ensure training content is current, effective, and compliant.
Lead the regional training agenda to develop skills of CLs; mentor and coach team members.
Drive cross-functional initiatives (e.g., linkage to care education, branded/unbranded curricula) to enhance CL impact in territory.
Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
Offers solutions for bridging gaps between current organizational capabilities and needs.
Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
Analyzes the characteristics of existing technologies and their use in instructional design.
Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
Monitors and maintains alignment with Commercial group’s strategic training plan while balancing short-term and long-term business goals.
Manages budget (accruals and invoices) aligned with both the development of training resources and / or POA / Sales Meetings

Benefits

This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
Benefits include company-sponsored medical, dental, vision, and life insurance plans.
For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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