Senior Manager, Client Solutions and Planning
About The Position
We're looking for a Senior Manager, Client Solutions & Planning to join our team. The Senior Manager role is an important player in our team and helps support individual activation teams as well as the development of holistic, cross-channel plans. You will maintain client satisfaction by ensuring exceptional service and creating value for clients using account management and your experience establishing media strategies that drive performance. You must demonstrate a strong working knowledge of the media space (Digital paid and earned mandatory, traditional preferred) as well as some familiarity with media research and systems. You will lead the daily account needs by assuring focus on key client goals, and communicating across teams internally to achieve business outcomes. In this position, you will report to our Director, Client Solutions and Planning.
Requirements
- Bachelor's degree or equivalent experience
- 5+ years of experience in marketing
- Experience working on large media teams within an agency environment (with focus on performance marketing channels like SEM, Organic Search, Site optimization)
- Prior experience with performance reporting and synthesizing large amounts of data
- Experience analyzing competitive landscapes and reporting using agency tools and compiling insights
- Familiarity with Nielsen Ad Intel, Pathmatics, Prisma, MediaOcean, Web Analytics, Ad Servers, and/or Media Research tools
Responsibilities
- Facilitate cross-department collaboration related to planning efforts, campaign execution and measurement
- contribute to brief development and requirements documentation Support strategic planning and tactical activation with multi-channel teams and leads across a variety of digital channels
- Daily collaborator with media team helping to manage accurate budget allocation and pacing
- You will own day-to-day aspects of account financial management through creation of MAs, review of Insertion Orders, Prior month actualization and ongoing review of client facing budget logs
- You will own monthly reconciliation of team hours vs. scoped allocation & submit to client for review
- Lead development of presentations, performance recaps, case studies and merchandising materials
- Own development of cross-channel QBRs (quarterly business reports) and ad-hoc project reporting
- Demonstrate understanding of media principles and tactical application related to setup and implementation, and accurately translates Client objectives for the team related to projects
- Key channel knowledge of paid search, organic search, client site optimization, as well as digital channels including social and programmatic media activation
- Pull competitive and market intelligence, summarize important insights, and create clear headlines/takeaways
- Own development of recurring and ad hoc reporting. Using available tools (Pathmatics, Nielsen, SimilarWeb) to create holistic views of client performance vs. determined data set
- Identify areas of synergy and knowledge share across team to champion collaboration and holistic approaches to media
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave, and Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
