Senior Manager Client Solutions (Manheim)

Cox Enterprises • Washington, DC

3d • Remote

About The Position

Manheim, a Cox Automotive Brand, is currently hiring a Senior Manager, Client Solutions to join our team in Seattle, WA or Portland, OR. This territory will cover both areas and person must live in either location. The Senior Manager Client Solutions is responsible for leading a Sales team focused on producing revenue growth through an end-to-end sales strategy and selling all Inventory Solutions services to new and existing clients. The Senior Manager’s territory to include, but not limited to the assigned geographical areas of their direct reports: Client Solutions Executives. This person will provide leadership for a Sales team composed of Senior Client Solutions Executives, who are charged with managing and growing existing accounts, as well as identifying and developing new accounts across all Inventory Solutions opportunities. He/she implements sales-based strategies for business development, closely monitors results and partners with all Inventory Solutions business units and Manheim operating locations. Works effectively and partners with sales effectiveness team, key Cox Automotive business partners as well as operating location leaders, directed by their Client Solutions Senior Director, to ensure that customer expectations are met or exceeded.

Requirements

• Bachelor’s degree in a related field and 8+ years of progressive experience in outside sales and service, automotive, auction, wholesale internet sales a plus. The right candidate could also have a different combination, such as a master’s degree and 6 years’ experience; a Ph.D. and up to 3 years of experience; or 12 years’ experience in a related field.
• At least 3 years’ experience in a management/leadership role with a proven track record of success.
• Up to 50% travel within territory.
• Experience in developing new business from prospects as well as existing customer base.
• Valid driver’s license and safe driving record required.
• Excellent communication (written and verbal) and interpersonal skills required.
• Ability to work in a high performance, fast-paced team environment; easily able to grasp in-lane and online products and services and how to leverage in a competitive marketplace.
• Understanding of the retail/wholesale marketplace in an operational context to best position the Manheim Value Proposition.
• Ability to use Internet and MS Office effectively with strong knowledge of Microsoft Excel.
• Ability to adapt to and work effectively within a constantly changing environment.
• Excellent problem solving and negotiation skills.
• Ability to work effectively and collaboratively within a matrixed organization.
• Experience in selling and servicing account list
• Proven track record of growing accounts from existing base

Nice To Haves

• Automotive, auction, wholesale, internet sales / service experience

Responsibilities

• Partners with Client Solutions Senior Director to develop and implement a plan to grow revenue and market share.
• Executes upon sales growth and retention plan for assigned team/accounts
• Leads sales team through communication of performance expectations.
• Provides direct support as needed to sales staff through participation in sales calls or other related activities.
• Coach sales staff to enhance their effectiveness, holds them accountable for results.
• Partners with Client Solutions Senior Director to obtain market intelligence and tools needed to support development of business of our clients and Inventory Solutions.
• Manages and leads new and experienced Client Solutions team.
• Recruits, hires, and develops Sales team.
• Works closely with multiple levels within automotive (franchise and independent) dealerships, automobile associations, automotive dealer groups.
• Works directly with management team, product, IT, Sales Effectiveness, and customer care professionals.
• Sells through all Inventory Solutions channels and supports all Cox Automotive groups.
• Utilizes CRM tool on a daily basis to monitor sales results and ensures Client Success Executives are 100% compliant in its usage and using the tool effectively.
• Implements promotions and/or special incentives as needed to drive desired business results.
• Implements rate negotiation and volume plans as authorized.
• Builds strong lasting relationships with clients and leadership at operating locations.
• Manages day to day service issues through appropriate Manheim product channels
• Trains and encourages utilization of all Manheim products and services.
• Embraces World-Class Sales Organization and strategy to continue growth and maximize efficiencies.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior