Senior Manager, Client Operations

Calibrate • Washington, DC

5d

About The Position

Senior Manager, Client Operations Washington, DC Help shape how a premier IP law firm delivers for its most important clients. Finnegan, a global leader in intellectual property law, has created a new Senior Manager, Client Operations role to elevate how the firm manages complex, high-value client relationships. This is a high-visibility, front-line role for someone who enjoys operating at the intersection partners, legal teams, and firm operations - bringing structure, insight, and momentum to sophisticated client work. The Senior Manager will work closely with senior attorneys to ensure key client portfolios are well-planned, well-executed, and consistently delivered - strengthening trust, predictability, and long-term relationships. The role in action: Oversee the operational health of key client portfolios, from planning through execution Act as the connective tissue across partners, legal teams, and business services Elevate partner-level communication with clear, decision-ready insights Strengthen financial visibility, budgeting discipline, and compliance Design scalable workflows that improve consistency and reduce friction

Requirements

• Possess 7-10+ years in legal operations, professional services, or consulting
• Excel at complex project management
• Exude credibility with senior attorneys and client-side leaders
• Are organized, calm, and comfortable navigating complexity

Responsibilities

• Oversee the operational health of key client portfolios, from planning through execution
• Act as the connective tissue across partners, legal teams, and business services
• Elevate partner-level communication with clear, decision-ready insights
• Strengthen financial visibility, budgeting discipline, and compliance
• Design scalable workflows that improve consistency and reduce friction

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed