Senior Manager, Client Engagement & Project Management (Biometrics)

Pharmaron • Franklin Township, NJ

16d • $130,000 - $160,000 • Hybrid

About The Position

The Senior Manager, Client Engagement & Project Management (Biometrics) is a strategic leadership role blending executive-level client interaction, commercial partnership, and cross-functional project oversight.
This individual will serve as a key biometrics representative in both pre-award and post-award phases of clinical programs, ensuring seamless transition from proposal development through study delivery. While Operational Team Leads manage protocol-level execution, this role provides strategic oversight across biometrics functions, ensuring integrated planning, financial alignment, risk mitigation, and client satisfaction throughout the project lifecycle.

Requirements

• Bachelor's or Master's degree in Statistics, Life Sciences, Medical Sciences, Data Management, or a related discipline.
• Bachelor's degree: 8+ years of experience in a Pharma or CRO environment, including 5+ years in project management.
• Master's degree: 6+ years of experience in a Pharma or CRO environment, including 3+ years in project management.
• Demonstrated experience managing client-facing biometrics or clinical projects within a CRO or similar environment.
• Proven experience supporting late-phase clinical trials and regulatory submissions.
• Strong knowledge of SOPs, WIs, ICH-GCP, and applicable global regulatory standards.
• Exceptional communication, stakeholder management, and client relationship skills.
• Proven ability to manage multiple complex projects, competing priorities, and cross-functional teams.
• Highly collaborative, proactive, and solutions-oriented leadership style.

Nice To Haves

• Prior hands-on experience in statistical programming or data management within clinical trials is highly preferred.

Responsibilities

• Support the Head of Project Management and Operations to lead non-technical aspects of Biometrics projects from initiation through delivery while actively supporting client engagement activities, including pre-award discussions and onboarding of new clients.
• Serve as the strategic Biometrics representative in pre-award discussions, leading feasibility assessments, scope development, and timeline planning.
• Translate sponsor requirements into practical and executable biometrics strategies aligned with operational capabilities.
• Partner closely with Business Development and Commercial teams to support proposal development, budget planning, and bid defense activities.
• Drive account growth by identifying opportunities to expand biometrics services within existing and new client partnerships.
• Build and maintain executive-level client relationships, fostering trust and long-term collaboration.
• Support onboarding of new clients and studies, ensuring a smooth and well-governed transition from award to execution.
• Provide end-to-end oversight for biometrics-related clinical programs, ensuring alignment with scope, budget, timelines, and quality standards.
• Develop and maintain high-level execution plans, resource forecasts, and financial projections across biometrics sub-functions.
• Monitor performance across Biostatistics, Statistical Programming, and Data Management groups.
• Proactively identify cross-functional risks and implement mitigation strategies in collaboration with project teams.
• Maintain financial oversight including revenue forecasting, budget management, and contract alignment throughout the project lifecycle.
• Serve as a primary client contact for budget and contract-related discussions until project team assignment.
• Deliver structured status updates to internal leadership and sponsor stakeholders.
• Ensure adherence to SOPs, ICH-GCP guidelines, FDA regulations, and global regulatory requirements.

Benefits

• Insurance including Medical, Dental & Vision with significant employer contributions
• Employer-funded Health Reimbursement Account
• Healthcare & Dependent Care Flexible Spending Accounts
• 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
• 401k plan with generous employer match
• Access to an Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager