Senior Manager, Change Management

Sodexo•Washington, DC

1d•Remote

About The Position

Entegra is Hiring a Senior Manager Training and Change Management. This hands-on Training & Change Management specialist will be part of our Digital Solutions team and will play an integral role in driving digital transformation initiatives for our proprietary digital and data analytics platform. The role combines instructional design, content creation, video production, and cross-functional collaboration to support product launches, user adoption, and continuous learning. Expertise in Digital Adoption Platforms (DAPs), content authoring, and video/multimedia content editing is essential for delivering top-notch training aligned with our digital transformation goals. Location: Remote within the United States, supporting East Coast working hours. Candidates must reside within 1½ hours of a major airport and be available for video meetings. Preferred locations include: · Mid-Atlantic: Atlanta (GA); Maryland; Washington, DC; Virginia. · Northeast: New York (NY); New Jersey (NJ); Pennsylvania (PA); Delaware (DE). · Midwest: Chicago (IL); Indianapolis (IN). · Southeast: Dallas (TX); Irving (TX); San Antonio (TX).

Requirements

5+ years of experience in internal and client-facing user training, onboarding, and enablement, preferably in the SaaS software space.
Experience with Product Release Readiness, roadmap alignment, and AI-supported content design
Proficiency in Learning Management Systems, eLearning development, and platforms such as Articulate 360, Camtasia, and Adobe Creative Cloud, and Microsoft Teams (Webinars & Live Events).
Familiarity with agile development methodologies and change management frameworks (e.g., Prosci, ADKAR).
Exceptional verbal, interpersonal, and written communication skills, including presenting, editing, and proofreading.
Ability to simplify complex technical concepts and facilitate training across diverse audiences.
Expertise in internal communications, organization-wide strategies, and aligning training to project goals.
Proficiency in Microsoft Applications (Word, Excel, PowerPoint, SharePoint, Visio).
Entrepreneurial mindset with proven success in high-paced, ambiguous environments.
Passion for mastering new systems, applications, and approaches.
Strong accountability and commitment to delivering high-quality outcomes with precision.
Understand system data models and business processes to inform training and change management strategies.
Proven ability to build relationships and engage stakeholders to drive adoption and support.
Ability to interpret data visualizations, usage graphs, and adoption dashboards to identify trends and actionable insights
Ability to evaluate training impact and adapt programs based on learner feedback and insights.
Must be adaptable and comfortable working in a fast-paced environment with evolving priorities.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years of organizational change experience.