Senior Manager, Business Transformation

Quest Diagnostics•Secaucus, NJ

10h•Hybrid

About The Position

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics (www.QuestDiagnostics.com [https://c212.net/c/link/?t=0&l=en&o=3092684-1&h=235550958&u=https://c212.net/c/link/?t=0&l=en&o=3063004-1&h=1947484695&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D3017484-1%26h%3D4065381535%26u%3Dhttp%253A%252F%252Fwww.questdiagnostics.com%252F%26a%3Dwww.QuestDiagnostics.com&a=www.QuestDiagnostics.com&a=www.QuestDiagnostics.com]) is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care. With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2025 revenues of $11.04 billion and over 2,250 patient locations across the United States, Quest Diagnostics serves half of the physicians and hospitals in the U.S. with their large variety of products and services. The Senior Manager, Business Transformation Operations – National will be responsible for leading Lean transformation by developing and deploying Lean Business System standards and methods across the organization while improving operational performance. The successful candidate will drive operational process rigor and performance in Labs, Logistics, and Patient Service Centers across all regions, while working closely with cross-functional teams to develop actionable roadmaps to increase efficiency across operational business processes and sub-processes. The ideal candidate will have experience working in operations from various industries while applying lean manufacturing and change-management methods to transform the organization as an engaging continuous improvement culture. This position will be (hybrid) based near a major Quest Lab: Clifton NJ, Lenexa KS, Wood Dale IL, Irving TX, Marlborough MA Pay Range: $125,000 - $155,000/year + 15% Annual Incentive Plan Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness® healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities …and so much more! Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Requirements

experience working in operations from various industries
applying lean manufacturing and change-management methods to transform the organization as an engaging continuous improvement culture

Responsibilities

leading Lean transformation by developing and deploying Lean Business System standards and methods across the organization while improving operational performance
drive operational process rigor and performance in Labs, Logistics, and Patient Service Centers across all regions
working closely with cross-functional teams to develop actionable roadmaps to increase efficiency across operational business processes and sub-processes

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities