Senior Manager, Business Operations

MongoDB•Austin, TX

13h•Hybrid

About The Position

MongoDB is seeking a Senior Manager, Business Operations & Strategy to lead strategic and operational initiatives across MongoDB. In this role, you will serve as a key thought partner to senior leadership, sitting at the intersection of operations, analytics, finance, and product management. You will drive the development and execution of high-impact initiatives, manage a team of analysts and associates, and shape how the business makes decisions at scale. This role requires a seasoned leader with a strong strategic instinct, executive presence, and a track record of delivering results in complex, fast-moving environments. This role is a hybrid in-office/remote role, with approximately two to three days per week in our New York City, Austin, Palo Alto, or San Francisco Office.

Requirements

BA/BS required; MBA preferred
8+ years of experience in business strategy and operations, including 3+ years in a management consulting firm and comparable senior role at a technology company; SaaS experience strongly preferred
Demonstrated ability to lead and develop high-performing teams
Proven track record of influencing senior stakeholders and driving strategic decisions through data and structured thinking
Strong executive communication skills, with the ability to distill complex analyses into clear, compelling narratives for C-suite audiences
Proficiency in SQL; experience with Python, R, or BI tools is a plus
Exceptional business judgment and comfort operating with ambiguity and incomplete information
Experience managing multiple high-priority workstreams simultaneously in a fast-paced environment

Nice To Haves

MBA preferred
SaaS experience strongly preferred
experience with Python, R, or BI tools is a plus

Responsibilities

Own and drive cross-functional strategic initiatives end-to-end, from problem framing through execution and measurement
Serve as a trusted advisor to product and go-to-market leadership, shaping strategy, business planning, and resource allocation decisions
Lead a team of Business Operations analysts and associates, providing mentorship, direction, and professional development
Define and oversee the analytical frameworks and operational processes that enable the business to scale effectively
Partner with executive management to develop board-level narratives and strategic recommendations grounded in rigorous analysis
Lead market sizing analyses and unit economic modeling for new products, segments, and geographies to inform investment prioritization and establish benchmarks for scalable, sustainable margins
Partner with engineering on compute demand forecasting, purchasing optimization, and cloud provider negotiations to secure favorable commercial terms and ensure capacity at best available cost
Own the COGS forecast and gross margin model, providing accurate and forward-looking visibility into the unit economics of delivering the product at scale
Quantify returns on cross-functional investments, evaluate build-vs.-buy decisions, support M&A diligence and integration modeling, and other ad hoc analyses