Senior Manager, Business Architecture/Analysis - Remote

UnitedHealth Group•La Crosse, WI

4h•Remote

About The Position

Optum is a global organization dedicated to improving health outcomes through technology, connecting people with care, pharmacy benefits, data, and resources. The company fosters a culture of inclusion, offers comprehensive benefits, and career development opportunities. Optum Serve specifically supports the nation's military and Veterans by advancing the U.S. healthcare system. This Senior Manager role involves providing strategic leadership to a team of Business Architecture Analysts, ensuring sustained productivity, high-quality output, and the successful delivery of complex initiatives aligned with organizational objectives and timelines. The manager serves as the ultimate decision authority and primary escalation point for critical issues within the team. Business Architecture Analysts under this leadership will drive the interpretation of complex business needs and the translation of those needs into comprehensive technical software requirements and specifications for large-scale programs and strategic contract pursuits. This role also oversees the development of robust, end-to-end testing strategies to ensure solutions are delivered with precision, meet defined outcomes, and support broader enterprise goals.

Requirements

6+ years experience developing technical requirements for the implementation of new software, with demonstrated strength in engineering or technical architecture disciplines
2+ years experience developing test cases for implemented software
3+ years experience in supporting software delivery for use in support of Federal clients
3+ years experience leading a team of IT professionals in software or product development, directly or indirectly
Experience in technical writing and/or software documentation
Experience in Federal security and compliance frameworks, including NIST (800‑series), FedRAMP, and FISMA
Proven solid analytical and problem-solving skills
Demonstrated technical depth, such as hands‑on engineering experience, systems architecture expertise, or a comparable technical skillset that enables effective collaboration with development teams and stakeholders
Be a U.S. citizen (to fulfill data and IT system access requirements for a Trustworthy Determination)
Pass a National Agency Check with law enforcement (to obtain access privileges required by the position)
Pass a Credit Check (to obtain access privileges required by the position)

Nice To Haves

Experience working in a health care environment
Experience leading a team of 10 or more individuals
Demonstrated successful implementation of large-scale technology projects

Responsibilities

Manage, guide, mentor, and support team members
Engage with product and technology leaders to gain understanding of the business strategy, vision and priority
Foster a culture of collaboration and technical excellence, encouraging continuous learning, innovation, and cross-functional partnership across product, engineering, and business domains
Lead the team to systematically gather and validate comprehensive technical requirements, conduct rigorous analysis, and design robust architectural solutions in partnership with Solutions and Software Architects that fully align with contractual deliverables and the organizationʼs business objectives
Work in close partnership with product and engineering leaders to decompose emerging growth opportunities, contract changes, and priority business or technical initiatives, collaborating to provide overall leadership and support across the project
Oversee the continuous development of the teamʼs technical competencies by establishing growth expectations, providing targeted coaching, promoting ongoing learning, and ensuring the team maintains the expertise required to deliver high‑quality architectural solutions
Develop staff KPIʼs and goals consistent with business and departmental requirements and goals
Administration of department policy and procedures to include performance reviews, handling employee issues, monitoring PTO (Paid Time Off), timesheet approval, interviewing, oversight of new hire training, professional growth and performance, and routine departmental tasks