Senior Manager - Agile Practice Management

CVS Health • Springfield, IL

2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We are seeking an experienced Senior Project Manager to lead complex CRM implementation projects from inception to completion. The ideal candidate will have a proven track record in planning, controlling, and executing CRM initiatives, managing risks and issues throughout the project lifecycle, and demonstrating stellar communication skills.

Requirements

• 8+ years of proven experience working with cross-functional teams on project initiatives including the following:
• 7+ years’ experience in project management
• 5+ years’ experience in managing complex projects or equivalent experience.
• Proficiency in Microsoft Project, Word, Excel, PowerPoint and Visio, Clarity, Rally tools.
• 5+ years’ experience in utilizing project delivery methodology with supporting management practices like risk management, change management, scope management, time management, and quality management.
• Strong understanding of CRM systems and implementation methodologies. Excellent risk management and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to lead and motivate cross-functional teams.
• Proficiency in project management software and tools.

Nice To Haves

• PMP or similar certification preferred.

Responsibilities

• Project Planning: Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation.
• Project Execution: Lead and manage CRM implementation projects, ensuring adherence to project plans and timelines.
• Risk Management: Identify, assess, and mitigate risks and issues throughout the project lifecycle.
• Stakeholder Communication: Maintain clear and effective communication with stakeholders, including clients, team members, and senior management.
• Quality Assurance: Ensure the delivery of high-quality CRM solutions that meet client requirements and industry standards.
• Budget Management: Monitor project budgets, ensuring cost-effective use of resources.
• Team Leadership: Provide guidance and support to project teams, fostering a collaborative and productive work environment.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior