Senior Manager, Admissions & Records

Dallas College•Mountain View, CA

About The Position

Supervise the admission process for students applying to academic and continuing education programs; oversee the process to organize and maintain student records according to guidelines as established by College policies, accreditation bodies, state , and federal laws.

Requirements

Knowledge of the purpose of community colleges and the vision of Dallas College.
K nowledge of the key interactions between the functions of Student Success (Admissions & Registrar) and Academic Affairs (Curriculum & Instruction).
Experience with developing, planning , and supervising change initiatives including knowledge and skill in process improvement, project planning, conflict resolution, team building, customer service, and data-based decision-making concepts .
General knowledge and e xperience in working with student s uccess programs .
Experience with current and emerging technology rela ted to admissions, enrollment , and the registrar function .
An understanding of contemporary issues in higher education is required through professional development activities .
Demonstrated ability to work effectively with students.
Ability to identify, address, and collaborate with other leaders on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage
Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas , and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements .
Bachelor’s Degree or higher . Official transcripts required.
Two ( 2 ) years of experience in a higher education setting with demonstrated experience in admissions and /or registrar .
Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday especially during heavy registration peak times including nights and weekends.
Must have valid driver’s license.
Will be subject to a criminal background check.
Some positions may be subject to a fingerprint check.

Nice To Haves

Bilingual or multilingual skills preferred.

Responsibilities

Provide s daily supervision and support to admissions specialists responsible for processing applications, communicating with students about the enrollment process , verifying enrollment on behalf of students to external agencies, assisting students with transcript requests and ensuring staff are available to assist students through-out the enrollment process.
Oversee all aspects of the admissions process according to approved guidelines and policies of Dallas College.
Supervise timely processing of all submitted application s and supporting documents .
Ensure all processing steps comply with established admiss ion workflows and appropriate updates are made and maintained in the student information system such as change of address, programs of study, demographic , and other related information.
Ensure compliance of residency status of students applying for admissions in accordance with county and state requirements; be knowledgeable of the process for advis ing students of required supporting documents and assign appropriate residency codes for tuition purpose.
Provide leadership and support to admissions staff in their u nderstand ing and knowledge of other integrated student success components , such as registration , advising, Texas Success Initiative Assessment (TSIA) , English as a Second Language programs, i nternational students, and general student services.
Ensure the integrity of students’ information is protected and maintained according to local, state , and federal regulations.
Perform quality control functions for records involving timely running of reports, reviewing, and analyzing outputs and correcting and updating related data fields in the college's Student Information System.
Supports enrollment verification processes for student loan companies, employment screening agencies, and military branches.
Provide support of admissions and enrollment efforts in collaboration with the entire College community.
M aintain effective communication between students and faculty within the College and external community stakeholders.
Ensures that appropriate and timely follow-up is made with applicants as they move through the enrollment process .
U tilize technology to access data, maintain records, and generate report s and communicate with others.
I nterpret, articulat e , and implement a variety of regulations, policies and procedures pertaining to Admissions to ensure compliance with Dallas College, state , and federal requirements.
Supports presentations and workshops promoting Admissions and Enrollment policies and procedures to Dallas College faculty, staff , and community organizations.
Completes required Dallas College Professional Development training hours per academic year.
Performs other duties as assigned.