Senior Manager, Accounts Receivable

Sarah Cannon Research Institute
3d

About The Position

It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world. The Senior Manager, Accounts Receivable serves all Sarah Cannon Research Institute lines of business. This role is responsible for developing strategy and delivering programs focused on compliance, accuracy, and optimization of the Accounts Receivable (AR) lifecycle. Specific responsibilities include ensuring billing and collections compliance against contracted services, overseeing milestone‑based invoicing processes, driving standardization across SCRI utilizing scale, and collaborating with other Sarah Cannon business lines to achieve optimal Accounts Receivable and profitability metrics.

Requirements

  • Bachelor’s degree required; Master’s degree preferred in a related field.
  • 5+ years of experience in Accounts Receivable management, ideally within a contract‑driven environment involving project‑based or milestone‑based billing.
  • Experience working with contracts, invoicing structures, and milestone or deliverable‑based billing processes.
  • Ability to effectively prioritize and execute tasks in a high‑pressure environment.
  • Excellent written and verbal communication skills required.
  • Strong experience in data model creation, AR aging analysis, forecasting, and trend interpretation.
  • Analytical and problem‑solving skills, including the ability to understand complex contract structures and apply them to invoicing and collections processes.
  • Results‑driven and collaborative style to achieve defined objectives.
  • Self‑directed with demonstrated ability to work independently to meet deadlines.

Nice To Haves

  • Clinical Research industry experience strongly preferred.

Responsibilities

  • Provides direction and support for the development of an overall AR strategy as it relates to compliance, invoicing accuracy, and optimization of the receivables lifecycle.
  • Defines and implements efficient, effective, and measurable operational processes that support AR optimization, milestone tracking, contract alignment, and profitability.
  • Collaborates with finance, operations, and executive leadership and has responsibility for analytic work related to AR trends, contract structures, milestone schedules, and sponsor‑specific activity.
  • Develops content and leads monthly reporting meetings (MOR) with leadership covering AR metrics, aging, collections activity, and operational performance.
  • Drives the highest levels of service and performance to clients, sponsors, and internal business partners.
  • Continuously improves AR processes while enhancing service and optimizing relationships with business partners and sponsors.
  • Provides guidance and support to staff to ensure capacity for success in achieving invoicing accuracy, milestone management, and collection goals.
  • Participates in and leads training protocols for all functions related to AR operations, billing processes, contract interpretation, and best practices.
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