Senior Manager, Accounting Operations

New Relic • San Francisco, CA

22d • Hybrid

About The Position

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity:
Are you ready to move beyond standard reporting and take a lead role in shaping the future of a global finance function? This is a high-impact opportunity to join our Controllership team, where your creativity and technical expertise will drive our operational excellence.
You won't just be "doing the books"; you will be the architect of our accounting evolution. We are looking for a curious, highly motivated professional who thrives on autonomy and wants to leave a lasting mark on our processes. You will be joining a team where your contribution is measured by the efficiencies you create and the talent you develop. If you are a GAAP expert who enjoys mentoring others and solving complex, non-standard puzzles, this is the place to build a solid foundation for a long-term career.

Requirements

• A Bachelor’s degree in Accounting or Finance, supported by a CPA license (or equivalent).
• Significant experience (6+ years) within a combination of "Big 4" public accounting and commercial environments.
• Deep technical fluency in US GAAP.
• Exceptional communication skills, with the ability to present complex accounting matters clearly to diverse audiences.
• Advanced proficiency in MS Excel and the Google Workspace suite (Docs, Slides, Sheets).
• A self-starter mindset with the ability to prioritise and organise high-level projects with minimal oversight.

Nice To Haves

• You have hands-on experience navigating NetSuite.
• You have previously refined your craft within the professional IT services or SaaS sectors.
• You have a passion for mentorship and a track record of helping team members reach their next promotion.

Responsibilities

• Drive Innovation: Act as the catalyst for operational excellence, working cross-functionally to refine accounting systems and policies.
• Transform the Cycle: Lead initiatives to shorten and modernise the close cycle, ensuring our processes are as agile as our business.
• Enable the Team: Create the "gold standard" for our operations by developing playbooks, templates, and standard operating procedures.
• Lead Learning: Spearhead the Controllership learning framework, designing and delivering technical trainings that keep our Finance group at the forefront of the industry.
• Manage Complexity: Partner with FP&A, Legal, and HR to navigate special accounting projects and complex transactions.
• Systems Evolution: Coordinate critical tasks for accounting system implementations, including leading User Acceptance Testing (UAT).

Benefits

• New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level